Store Manager, Retail & Store Manager

New York City, NY

We are seeking an experienced, motivated, and people-focused Store Manager to oversee daily retail operations, drive sales performance, and lead the development of a high-performing store team.

The Store Manager will partner closely with the General Manager and Headquarters (HQ) to execute business objectives, maintain exceptional merchandising standards, manage inventory, and deliver an outstanding customer experience.

The ideal candidate is a hands-on retail leader with strong business acumen, an understanding of sales analytics and key performance indicators (KPIs), and a passion for customer engagement, team development, and community building. The successful candidate will lead by example, maintain accountability across all areas of the business, and embody the company’s core values of inclusion, integrity, honesty, and self-expression.

• Oversee daily store operations and ensure operational efficiency across all areas of the business.
• Lead by example, maintaining high standards of professionalism, accountability, and adherence to company policies and procedures.
• Manage staffing, scheduling, inventory, deliveries, shipments, and general store organization.
• Generate and maintain inventory reports, sales goals, staff schedules, and weekly and monthly store reports.
• Serve as the primary point of contact for day-to-day brick-and-mortar store operations.
• Ensure the store remains clean, organized, and visually appealing, including general maintenance, fixture assembly, and seasonal store updates.

• Drive sales performance and achieve established business objectives.
• Analyze sales reports, trends, and KPIs to identify opportunities for growth and improvement.
• Monitor merchandise sell-through, stock levels, and product performance to determine reorder needs.
• Establish measurable, attainable, and actionable goals for the store and team.
• Communicate regularly with HQ regarding sales trends, inventory needs, and customer feedback.
• Respond proactively to changing business needs and implement strategies to improve store performance.

• Execute visual merchandising directives and maintain company presentation standards.
• Coordinate seasonal changeovers, fixture overhauls, merchandising strategies, and store resets.
• Oversee inventory management, incoming deliveries, shipments, and stock organization.
• Maintain up-to-date knowledge of products, pricing, promotions, policies, and events.
• Identify opportunities to improve product presentation and merchandise sell-through.

• Recruit, train, coach, and develop store associates through clear communication, constructive feedback, and ongoing support.
• Recognize individual strengths, celebrate contributions, and encourage professional growth.
• Foster a welcoming, inclusive, and collaborative team environment.
• Deliver exceptional customer service and build meaningful relationships with guests and the local community.
• Support community outreach initiatives that strengthen customer engagement and brand awareness.
• Represent the brand through attitude, spirit, demeanor, appearance, and a commitment to its core values.

• At least 2 years of retail management experience.
• Strong understanding of retail operations, sales analytics, KPIs, and inventory management.
• Demonstrated ability to drive sales, manage business performance, and achieve measurable goals.
• Excellent leadership, communication, organizational, and problem-solving skills.
• Experience with staff scheduling, reporting, merchandising, and inventory control.
• Strong customer service skills and a passion for community engagement.
• Ability…