Retail Merchandising & Program Manager

Required Skills

Location

• :
  New York City
• , New York

Pay Rate: $76/hr the pay rate may differ depending on your skills, education, experience, and other qualifications.

Featured Benefits:

• Medical Insurance in compliance with the ACA
• 401(k)
• Sick leave in compliance with applicable state, federal, and local laws

Job Description

The Temporary Retail Merchandising & Offers Program Manager will provide experienced business, analytical, and offer management support to the client Retail Merchandising Offers function. The role will help drive the execution and ongoing management of promotional offers and discounting initiatives across retail and digital channels, supporting Lens Crafters, Target Optical, Pearle Vision, and other applicable other Retail Optical businesses.

Working within established business and promotional strategies, this individual will support in key work streams from planning through implementation, partnering closely with Merchandising, Marketing, Operations, and other cross-functional partners. The role will be responsible for translating strategic direction into executable plans, coordinating deliverables, identifying and resolving executional issues, monitoring performance, and ensuring initiatives are implemented effectively across channels.

The position will also provide analytical and business support to help evaluate promotional performance, identify opportunities and risks, and develop fact-based recommendations for Category leadership. While the role will have significant ownership and autonomy in managing day-to-day execution, overall offer strategy, prioritization, offer architecture, and final business decisions will remain with Category leadership.

Major Duties & Responsibilities

• Drive end-to-end execution of promotional offer initiatives across retail channels, translating established strategy and business direction into clear implementation plans, timelines, requirements, and deliverables.
• Lead day-to-day management of assigned offer work streams, coordinating cross-functional partners and ensuring milestones, dependencies, risks, and issues are actively managed through implementation.
• Partner with cross functional partners to ensure promotional initiatives are operationally and commercially ready for launch.
• Support offer testing and optimization, including support in development of test requirements, implementation planning, performance tracking, collection of field and customer insights, and synthesis of results and learnings.
• Analyze promotional and discount performance to identify trends, opportunities, risks, and executional issues, and translate findings into clear insights and recommendations for Category leadership.
• Support ongoing discount management and governance, including business processes, reporting, tools, policies, and controls necessary to enable effective offer execution.
• Develop and maintain offer plans, calendars, business requirements, trackers, reporting, and other tools necessary to manage a complex portfolio of promotional activity.
• Support preparation of leadership-facing offer and discount performance reviews, synthesizing performance, key insights, risks, decisions required, and recommended actions.
• Provide additional analytical, project management, and business support to the Retail Merchandising Offers team based on evolving priorities.

Specific Skills Needed:

Top 3-5 mandatory and/or minimum requirements

• Strong project and process management skills
• Strong analytical and problem-solving skills
• Experience coordinating cross-functional execution
• Strong proficiency in Microsoft Excel and Power Point
• Highly organized and detail-oriented
• Experience in retail merchandising, promotional offers, pricing, discount management, or retail operations
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