Retail Customer Experience Lead - Pet Care & Team
Listed on 2026-11-02
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Retail
Retail Associate/ Customer Service, Retail & Store Manager, Retail Support, Merchandising
Location: City of Amsterdam
Pet Smart’s Experience Lead (Retail Customer Service Lead) role focuses on delivering outstanding pet parent service while upholding our values and strategy. You will drive customer loyalty, oversee live pet adoptions and events, and support store safety, cleanliness, and merchandising.
The role emphasizes leadership and teamwork to achieve targeted results. The position requires full-time availability, strong communication, and the ability to manage multiple tasks in a dynamic retail
We are seeking a motivated Retail Customer Experience Lead - Pet Care & Team Growth to join Pet Smart in City of Amsterdam, NY, United States.
The position is based in City of Amsterdam, NY, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 25.000 - 33.000.
We aim to respond to suitable candidates as soon as possible.
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