Store Manager, Retail & Store Manager

EB Denim is an independent, Los Angeles–based fashion brand founded by Elena Bonvicini in 2017. Rooted in reworked vintage denim, the brand has evolved into a complete wardrobe of modern denim and architectural ready-to-wear, with a distinct perspective on proportion, nostalgia, and individuality.

As we continue to grow, we're excited to bring EB Denim to New York City with the opening of our new SoHo store in Q1 2027.

The Role

We are seeking an experienced, entrepreneurial, and highly motivated

Store Managerto lead the opening and ongoing success of our first New York location.

Reporting directly to the Director of Operations, this individual will take full ownership of the store's business performance, team development, client experience, and daily operations. The ideal candidate is a hands-on leader with strong commercial instincts, exceptional communication skills, an established New York client network, and a proven track record of driving results in luxury or contemporary retail.

This is an exciting opportunity to build a team, establish a loyal customer base, and help shape EB Denim's presence in the New York market.

Key Responsibilities

Business Ownership & Sales Performance

• Take ownership of store performance, achieving revenue targets and key performance indicators, including conversion, average transaction value, and client retention.
• Develop and execute strategies to drive sales, grow the customer base, and maximize business opportunities.
• Analyze performance, identify opportunities, and communicate regular business updates, insights, and action plans to the Director of Operations.
• Lead by example on the sales floor, balancing hands-on selling with effective team leadership.
• Recruit, train, coach, and develop a high-performing team that embodies the EB Denim brand.
• Establish clear expectations, maintain accountability, and foster a positive, collaborative, and results-driven culture.
• Deliver an elevated, personalized customer experience through exceptional service, styling, and product knowledge.
• Build and leverage an established network of NYC clients, stylists, and local creatives to drive clienteling, appointments, and repeat business.
• Develop and maintain strong client relationships while ensuring the team consistently executes client outreach initiatives.

Store Operations & Brand Development

• Oversee daily store operations, including scheduling, inventory management, replenishment, visual merchandising, and operational procedures.
• Maintain exceptional standards of store presentation, organization, and inventory accuracy.
• Partner closely with the Los Angeles team on product launches, merchandising, events, and business initiatives.
• Play an integral role in the store's opening, including pre-opening preparations, hiring, training, and operational setup.
• Build local brand awareness through community relationships, events, and strategic partnerships.
• Maintain clear, proactive, and consistent communication with leadership, ensuring timely follow-through on priorities and business needs.

Qualifications

• 5+ years of retail experience, including at least 3 years in a Store Manager or comparable leadership role.
• Strong background in luxury, contemporary, or premium fashion retail.
• Previous experience opening a new retail location strongly preferred.
• Proven success driving sales, managing KPIs, and leading high-performing teams.
• Established NYC client network and demonstrated success with clienteling and relationship-driven selling.
• Exceptional written and verbal communication skills, with the ability to communicate effectively across teams and with senior leadership.
• Strong business acumen, organizational skills, attention to detail, and operational discipline.
• Self-motivated, resourceful, and comfortable…