Automotive Product Specialist & Technology Expert

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King O’Rourke Buick, GMC, Cadillac in Smithtown, family owned & operated for over 40 years is seeking to hire a Technology & Product Specialist to join our growing team. Hourly plus commissions! Tremendous opportunity for advancement.

Base pay: $17.00/hr – $19.00/hr commission and bonus potential based on experience.

• Ensuring that the pre‑delivery has been properly performed and the vehicle is ready for the guest.
• Assisting sales personnel during the delivery process.
• Review vehicle technology features with new customers.
• Assisting customers with learning their new vehicle features.
• Setting a proper expectation for the length of delivery.
• Mastering all vehicle product knowledge prior to delivery for the customer.
• Personalizing the vehicle delivery to the customer's needs.
• Assisting customers with the sales to service transition.
• Delivering an exceptional customer experience.
• Overseeing the guest's first real interaction with their new vehicle.
• Utilizing all resources and applications to assist in product information support.
• Maintaining a collection of product information and resources to assist in explanations.
• Assisting with sales CSI calls and various tasks.
• Other duties as required.

You must be self‑motivated, driven, reliable team player who can multi‑task and keep up in an exciting, fast‑paced environment and be able to work in a team setting.

• Good verbal communication skills.
• Basic computer skills.
• High level of initiative and ability to work in a team.
• Great attitude.
• Top customer satisfaction skills required.
• Ability to multi‑task.
• Willing to train. Experience a plus!

• A great pay plan based on your level of experience.
• 401k plan with matched dollars.
• Health and dental benefits.
• Paid time‑off, paid holidays, paid vacation, etc.
• Monthly, quarterly, year‑end bonuses available.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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