Sales Consultant – Hillcrest

Responsible for promoting and selling merchandise directly to the consumer/customer and going out for business to promote the merchandise in stock.

• Consistently achieving and exceeding monthly sales targets
• Interacting with customers on a daily basis
• Describes products features and benefits to clients
• Product knowledge
• Attending to and resolving customer queries
• Stock control and inventory of goods
• Dealing with complaints, exchanges, returns and credits
• Must be target driven at all times
• Perform business activities and transaction ethically and morally
• Focus on customer satisfaction and communicate with customers on time
• Assisting with stock taking if and when required

• Grade 12 / Matric

• Minimum of 1 – 3 years’ experience in a same or similar role

• Employer to contribute 3% of basic salary towards Liberty provident fund.
• Medical insurance (Momentum) subsidized by Hirsch’s.
• 40% Employer contribution to Discovery Medical Aid after 12 months of employment.
• SPIVS (if requirements are met).

• Must have a proven track record in retail / sales experience (preferably in furniture / appliances)
• Ability to sell extended warranty on products (added advantage)
• Must be able to handle objections in a respectful manner
• Must be able to upsell products
• Must have excellent communication skills
• Ability to work with difficult customers
• Strong sense of responsibility
• Must be PC literate
• Good command of the English language – must be able to communicate with enthusiasm and drive
• Exceed customer expectations by meeting their needs

• Must be target driven / hungry to make money and succeed
• Use competitive spirit and personality to reach sales goals
• Ability to work in a team environment
• Vibrant / dynamic / responsible
• Self-motivated
• People / Customer orientated
• Quality orientated
• Ability to plan and organize
• Time Management / punctual and energetic