Account Manager, Corporate Subscriptions

About the Role

Our corporate subscriptions team is seeking an Account Manager to grow an existing book of business, prospect for new customers, and drive customer retention and revenue expansion. This role requires a mix of relationship management, problem-solving, and strategic growth skills.

• Drive renewals, reduce churn and upsell where appropriate within assigned account base.
• Act as a trusted advisor, maintain regular communication with customers.
• Generate and qualify leads through networking, cold-calling, and inbound marketing efforts.
• Negotiate and close deals to meet and exceed revenue targets.
• Conduct virtual and in-person meetings with clients to establish relationships and drive new opportunities into the pipeline.
• Manage pipeline via Salesforce.
• Provide training, resources, and best practices to maximize adoption.
• Address customer concerns and challenges proactively to drive future retention and growth.
• Achieve individual revenue targets.
• Gather customer feedback to enhance new product development.
• Advocate for customers internally by working with product, support, and marketing teams.
• Use platforms such as Salesforce and other sales‑related resources to track the health of the sales pipeline.
• Stay up‑to‑date on Dow Jones suite of enterprise subscription solutions.

• 5+ years of experience.
• Strong ability to build and maintain relationships with clients.
• Experience acting as a trusted advisor to ensure customers maximize the value of the product.
• Ability to stay up‑to‑date on product offerings (Dow Jones enterprise subscription solutions).
• Experience gathering customer feedback and collaborating with internal teams (Product, Support, Marketing) to drive improvements.
• Background in subscription‑based sales or enterprise account management.
• Proficiency in Salesforce or other customer success platforms.

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Medical, Dental and Vision Insurance Plans
• Education Benefits
• Paid Maternity and Paternity Leave
• Family Care Benefits
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

Learn more about all our US benefits

Reasonable accommodation:
Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process.

If you need assistance or accommodation in completing your application, due to a disability, email us at ta Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Pay Range: $100,000 - $125,000