Senior Sales Account Manager

At STAFFED INC., we’re not just a staffing agency; we’re architects of meaningful, lasting connections. Headquartered in the pulsating heart of New York City, our work stretches across the nation, pairing the world’s leading brands with incredibly diverse talent. We specialize in temp staffing and temp-to-perm/perm recruiting within the experiential marketing, events, hotels, hospitality, catering, venues, fashion, retail, and luxury sectors.

This is where opportunity meets community, and it’s all orchestrated with polished professionalism.

As the Senior Sales & Account Manager at STAFFED INC., you’ll play a key role in driving growth and delivering best-in-class staffing solutions across the hospitality and events industries. This position is designed for a strategic, people-first professional who thrives in a fast-paced environment and has a proven track record in sales, client service, and project execution.

You will co-lead the full sales lifecycle—from prospecting and pitching to closing and nurturing long-term client partnerships—while managing staffing logistics for high-profile events and activations. You’ll serve as a trusted advisor to clients, a collaborator across internal teams, and a champion of our brand promise: to build meaningful, lasting connections between top-tier talent and world-class experiences.

This role is ideal for a high-performing relationship builder who understands that success is measured not only by revenue, but by service, trust, and the quality of every placement.

• Oversee the entire sales process, from prospecting clients to closing deals and growing revenue.
• Develop and implement strategies for identifying, qualifying, and converting leads through outbound outreach, referrals, partnerships, and marketing support.
• Champion accurate and consistent CRM usage to ensure visibility into outreach, conversion rates, and customer journey progress.
• Foster long-term relationships with clients and partners, focusing on client retention and satisfaction.
• Partner with the Sales Department to identify and strategize on new business opportunities.
• Lead the creation of compelling client proposals and pitch materials in collaboration with marketing and leadership.
• Establish, monitor, and report on quarterly and annual sales goals; proactively adjust strategies to ensure targets are met or exceeded.
• Attend networking and industry events to build relationships, promote the company’s services, and identify new business opportunities.
• Develop upsell/cross-sell temp to perm and permanent placement strategies within existing accounts, collaborating with recruitment and operations to meet expanded needs.

• Act as the main contact for incoming client RFPs to understand their needs, budget, and scope.
• Create and present estimates for client approval, communicating any pricing changes throughout the project lifecycle.
• Oversee the entire project lifecycle, from initial client request to event logistics to post-event follow-up.
• Negotiate and manage client contracts, ensuring alignment with business objectives and profitability.
• Serve as the escalation point, swiftly addressing any last-minute changes, cancellations, or staffing-related challenges.
• Manage staffing logistics from planning to execution: pre-event, onsite, and post-event in collaboration with the company’s Talent Managers.
• Ensure all client events are adequately staffed and lead post-event reviews with clients and internal teams to gather feedback, capture lessons learned, and propose service improvements.
• Review and ensure accuracy in managing estimates, invoices, accounts receivables, and expense reports.
• Create seamless transition plans between Sales and Account Management/Recruitment teams to ensure accurate project fulfillment and client satisfaction.
• Own and track account profitability, identifying opportunities to increase margins through operational efficiency or value-added services.

• Provide mentorship and guidance to junior team members across sales, accounts, and recruitment, fostering growth and professional…