Showroom Sales Support

At Phillip Jeffries, we believe beautiful design begins with passion, integrity, and connection. What started in 1976 as a small family business with just ten grass cloths in a New Jersey garage has grown into a global luxury brand offering more than 1,000 wall coverings to designers and architects around the world. Through decades of growth, our values remain the foundation of everything we do.

We are committed to craftsmanship, creativity, and delivering exceptional experiences at every touchpoint.

If you’re inspired by thoughtful design, meaningful relationships, and being part of a team that’s shaping extraordinary interiors, we invite you to apply for the Showroom Sales Support. In this role, you’ll be responsible for assisting driving sales through proactive support and behind the scenes coordination, reporting to the Showroom Manager and based onsite at the beautiful New York Showroom!

• Convert quotes into confirmed orders through proactive follow-up and seamless coordination with the sales team.
• Assist clients with product selection and sampling, offering tailored recommendations that reflect their unique design vision.
• Deliver a warm, attentive, and knowledgeable showroom experience that reflects the elegance of the Phillip Jeffries brand.
• Build lasting client relationships by anticipating needs, offering thoughtful solutions, and ensuring every interaction feels personal and polished.
• Stay ahead of trends and launches by participating in product trainings and showroom briefings.
• Navigate and utilize internal systems to support smooth, efficient sales operations.
• Communicate with clarity, care, and professionalism to ensure every client touchpoint is exceptional.

• Log and track sales activities using Salesforce and Power
  
  BI, ensuring data accuracy and visibility.
• Participate in daily sales huddles to support team goals and drive momentum.
• Process quotes and orders in NAV and Fresh Works with precision and care.
• Support lead generation and revenue development through strategic follow-up and reporting.
• Monitor open orders and quote expirations, assisting in closing sales with finesse.
• Respond to client inquiries via phone, email, and chat—always within our service level agreements.
• Assist with sample order follow-ups and ensure every client touchpoint reflects our brand’s commitment to excellence.

• You live in the New York City area and are available to work onsite in the studio
• You have at least 2 years of customer service or sales support experience
• You’re organized, detail-oriented, and comfortable managing multiple priorities
• You’re a strong communicator with a helpful, team-focused approach
• You’re familiar with Microsoft Office and may have experience using a CRM or ERP system
• Experience in the design industry or a trade showroom is a plus, but not required

At Phillip Jeffries, we believe exceptional work deserves exceptional care. Our commitment to creating a more beautiful world extends to how we support our team, offering thoughtfully designed benefits and meaningful perks that reflect our appreciation for your talent and time.

• Competitive hourly wage ranging from $25.00 to $28, based on your experience and technical expertise
• Annual bonus opportunity to reward your performance
• Cost of Living increases that honor your growth and commitment
• Generous retirement plan with an automatic company contribution of approximately 10 percent with no employee match required

• Comprehensive medical coverage with employee premiums as low as $40 per month
  • Coverage options for spouse, domestic partner, civil union partner, and family
• Health Reimbursement Account (HRA) to offset medical expenses
• Prescription, dental, and vision coverage to support whole-person wellness
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Employee Assistance Program that supports your mental, financial, and physical well-being
• Pet insurance for your four-legged companions

• 16 paid personal days each year to relax,…