Area Sales Manager

The Area Sales Manager is responsible for managing national and local transient sales efforts across a cluster of Marriott branded hotels. Your primary objective will be to proactively prospect/solicit, generate, and close business to positively impact hotel revenues.

• Proactively drive top-line revenue for sales segments to include national and local transient bookings.
• Use property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, blocking space, building accounts, and logging activities.
• Assist in the preparation of required reports in a timely manner.
• Participate in trade shows, community events, industry meetings and networking activities to promote the hotels and expand business opportunities.
• Participate in business review meetings, revenue calls and trainings.
• Excellent solicitation practices using the existing customer database as well as prospecting programs.
• Build and maintain strong relationships with key clients and lost accounts.
• Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies.
• Develop a full working knowledge of the operations of the hotels, including Food and Beverage, Guest Services, and Reservations.
• Meet or exceed sales activity goals as assigned by the Area Director of Sales.
• Conduct professional, thorough site inspections of the hotels with clients, exhibiting key features and benefits of the properties.
• Daily prospecting for new business to maximize revenue.
• Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure a high quality of service to customers.
• Responsible for implementing and maintaining Strategic Action Plans for the development of the designated market segments.
• Respond to inquiries within stipulated timeframe, initiate and follow up on leads.
• Be knowledgeable of NYC, local area, and local competitive hotels and their marketing sales strategies. Stay current with trends and developments in the market.
• Monitor and analyze market trends, competitor activities, and customer needs.
• Provide coaching, training, and professional development opportunities to enhance team performance and capabilities.

A minimum of two-four years of Hotel Sales experience in a managerial role is required. Marriott experience is required.

• A minimum of two-four years of Hotel Sales experience is required.
• Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Prior experience using Delphi, STS or similar databases preferred. Should be proficient in Property Management Systems.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Attend all hotel-required meetings and training.
• Maintain high standards of personal appearance and grooming.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc., from various sources to meet appropriate objectives.
• Must be able to maintain the confidentiality of information.
• Perform other duties as requested by management.

Salary: $75k- 90k depending on experience

Source:
Hospitality Online