Events Coordinator

Opportunity:
Event Sales Coordinator

The Event Sales Coordinator is a critical role that blends administrative support, exceptional event servicing, and proactive business development to drive event revenue.

Sales Manager - Director of Sales or General Manager

• Ensure smooth administrative processing of all events, by delivering superior service throughout the event lifecycle, including uncovering event objectives and requirements, negotiating contracts, determining setup and pre‑event needs, and coordinating event logistics.
• Ensure accuracy and timely processing of all event‑related documentation, contracts, and internal communications.
• Serve as a dedicated point of contact for clients post‑booking, handling all servicing and logistical details to ensure successful events and high client satisfaction.
• Proactively identify and pursue new business opportunities through networking, referrals, and industry events. Build and maintain strong relationships with clients throughout the event planning process.
• Conduct site tours and showcase the event space's features and amenities.
• Manage vendor relationships and coordinate external services as needed.
• Maintain accurate records of client interactions, event details, and sales activities in the CRM system.
• Partner with operational team to prepare for events, and identify and resolve issues for customer satisfaction. Ensure banquet event orders are accurate and provide all relevant information to departments in a timely manner.
• Follow sustainability guidelines and practices related to HHM’s Earth View program.

• High School diploma or equivalent preferred.
• Previous hotel or sales experience preferred, but not required.

• Work schedule varies and may include occasionally working on holidays, weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

The compensation for this role is $24/hr and the determined salary will be commensurate with the candidate’s qualifications and experience within the hospitality industry. HHM Hotels offers a competitive salary package that aligns with market standards, with the highest potential earnings observed for candidates with relevant experience.