Global Head, Industry Advisory and Innovation - Pharma

Job Category

Sales

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

This role is open to any major hub: preferred Boston, New York, Chicago, San Francisco, Atlanta

We are seeking a visionary and experienced Industry Advisor to the Pharma+ accounts. This individual will have a beginner’s mindset to approach growth in Pharma for Salesforce, deeply understand Pharma and adjacent industries like distributors, animal health, CROs, and other Pharma adjacent business models in life sciences. This person would be responsible for partnering with sales, product, professional services, partners, etc.

to drive growth strategies around our key Pharma+ accounts in both the Enterprise and Commercial space. The primary responsibility of this individual is driving cross-functional growth strategies aligned with Sales leaders, deal acceleration with customer-facing engagements, and support thought leadership and industry events along with our global counterparts in the LS COE.

The ideal candidate will work cross-functionally, build trust quickly with Sales and other Healthcare & Life Science (HLS) leaders, have great executive presence and a strong network across the industry. This person must be senior enough to present to any level within Salesforce or a customer organization but must be resilient and willing to get the work done with a start‑up mentality.

• Customer & Event Engagements:
  • Work directly with key clients across the HLS business, bringing strong industry understanding, structured problem solving, strategic clarity, executive presence (verbal and written) and create pathways forward to deliver growth
  • Represent Salesforce at key industry events, identifying new growth opportunities and building relationships with key industry stakeholders
• Direction for Industry Solutions & Growth Strategy:
  • Serve as a co‑lead of our Industry Councils, executing towards key deliverables, such as our Industry Narratives, Industry North Star, and Market Imperatives, designed to align our cross functional partners in the business to meet our business objectives.
  • Influence industry solutions creation to help educate and enable sales, pre-sales, and customer success teams so they can speak the customer’s language.
• Credible, Inspiring, & Relevant Industry Thought Leadership:
  • Analyze internal and external data, analysts’ reports and more to create points of view on market trends, performance, risks and opportunities. This work informs how Salesforce will navigate headwinds, prioritize solutions in the market, and position capabilities with clients. It is also the fuel for thought leadership externally to build market credibility.

• Co‑lead the industry council and drive cross‑functional growth outcomes
• Prioritize key accounts and customer relationships to remove friction from deal cycles and drive trust, relevance, and credibility with customers at the VP+/C‑Suite level
• Partner cross‑functionally on relevant content for events, marketing materials, and partner GTM activities
• Support partner & sales enablement content creation & activities
• Support market‑ready solution direction & growth strategy execution
• Represent Salesforce at industry events, building relationships and growing the brand

• Experience/
  
  Skills Required:
  
  
  • Minimum 10 years combined Sales, Leadership, Product Marketing, Sales Enablement, Operations and/or similar functions at Dir+, VP, or C‑Suite Level in Fortune 500 enterprise software vendor, credible professional services firm, or iconic and respected Pharma company
  • Deep Pharma expertise with a point of…