Field Facilitated Enrollment Representative - Staten

Multiple Openings Description of Duties

• Present to, follow up and sell Individual Medicaid, Essential Plan, QHP and CHP products on a direct sales basis. Assist and enroll individuals by completing the appropriate application forms, obtain required documentation necessary for enrollment, and meeting necessary enrollment targets.
• Conduct home visits and other appointments as needed to complete the application and obtain all required documentation.
• Develop and maintain appropriate understanding of the health care products related to sales responsibility. Successfully complete periodic certification and testing to maintain knowledge level established by regulations.
• Maintain appointments, develop community marketing sites, establish relationship with community based organizations, participate in health related activities / special events including evening and weekend activity, create self‑generated leads, and provide services to walk‑ins. Obtain feedback from referral sources and prospective enrollees.
• Stimulate word‑of‑mouth referrals from participants, prospects and their families.
• Utilize automated tools to perform individual enrollment duties.
• Refer all existing members up for recertification to Retention Specialist when applicable.
• Perform recertification activities when necessary.
• Function as a liaison between all Emblem Health departments to help identify and capture prospect's problems or concerns. Work with Neighborhood care team to maintain and improve Emblem Health's image as a high quality and affordable health plan in the community.
• Assist members with selecting a Primary Care Physician (PCP) using the provider directory.
• Present Emblem Health insurance products and benefit plans to community groups, small businesses and other prospective subscribers.
• Develop and execute sales plan which focuses on growth of the individual products in the assigned neighborhood. Maintain and grow book of enrollments. Enrollment activities include on‑site coverage at hospitals, provider offices, city agencies, community business partners and community based organizations (CBOs). All activity entered into Salesforce tool.
• Perform other duties as assigned or required.
• Regular attendance is an essential function of the job.

• High School Diploma or equivalent required
• 4 years of relevant sales experience preferred
• Driver's License and automobile with appropriate coverage is required for territories – Long Island, Staten Island, Westchester, etc.
• Travel in the New York metropolitan area required
• Must be able to work nights and weekends as required
• Excellent interpersonal and presentation skills and the ability to work independently.
• Excellent organizational and communication skills, both verbal and written
• Ability to develop strong relationships and influence in the community
• Ability to input and update data in database system
• Works independently and produces self‑generated leads
• Ability to multi‑task
• Successful completion of annual product training and testing to maintain regulatory certification

• Requisition E
• Hiring Range: $50,000 - $60,000