Beauty Sales Consultant

Overview

At CVS Health, we are building a world of health around every consumer and collaborate with dedicated colleagues who are passionate about transforming health care. We reach millions of Americans through our local presence, digital channels and more than 300,000 colleagues, caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

Join the beauty retail division of CVS Health as a Beauty Sales Consultant. We seek a talented, sales-oriented professional who is passionate about the retail beauty industry and believes the client experience should be top-notch. You will share the latest beauty trends and techniques through extensive industry knowledge and provide friendly, knowledgeable sales service to customers in the store’s beauty zone, aiming to build a personalized, robust basket for each customer.

• Seek out customers to ensure a fantastic beauty advisor experience through personalized sales service based on customer needs, effective upselling and suggestive selling, and follow-up contact to build lasting relationships.
• Engage in conversation with each customer as they enter the beauty zone; listen to and respond to the customer’s information, needs, and provide specialized sales advice.
• Confidently use verbal skills to generate sales and stimulate a positive buying experience.
• Be the brand expert by answering customer questions in detail with product knowledge to maximize the sales basket.

• Explain how various products address customer needs by educating them on proper usage and benefits, and leverage the CVS Beauty Club monthly sampling program to build relationships.
• Participate in and represent company sales programs or events; discuss CVS Beauty Club programs and invite customers to in-store events or explain current promotions to close the sale.
• Create and maintain product displays, end caps, and other beauty-specific promotional materials supporting key brands, corporate initiatives, and local advertising efforts.
• Maintain a beautiful and clean zone by keeping the assigned area well-stocked, well-merchandised, and compliant with hygiene standards for a positive shopping experience.
• Ensure that tester sanitation, hazardous waste disposal, and tool cleansing policies are executed in a timely and compliant manner.

• Complete initial 30/60/90-day onboarding training with ongoing training/educational programs to ensure sales, product knowledge, and selling skills are current; all work performed per company policies and guidelines.
• Execute the established sales plan by meeting the sales budget and tracking progress to success.
• Participate in sales training meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and exceptional customer care.
• Compete with yourself to beat prior sales goals and max out the sales budget.
• Maintain a professional appearance in compliance with company guidelines at all times.
• Be plugged in, curious and excited about the latest beauty trends and techniques; seek to further product knowledge and client service skills.

• Exposure to the latest and greatest product in the industry through brand interaction, training, and more.
• Gratis — free samples to try.
• Brand partners and colleagues will present and discuss new and upcoming products and provide training on various initiatives.
• You will be helping people on their path to better health, and that impact extends to their lives.

• Physical ability to support the essential functions of the role, including standing and moving throughout the store for the majority of work time to provide excellent customer service and beauty consulting; able to stoop, kneel or crouch, reach or grasp objects, including on lower shelves.
• Able to perform duties requiring manual dexterity (e.g., ear piercing).

• Sales oriented
• Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
• Strong interpersonal, organizational, and communication…