Sales Representative

JOB SUMMARY

Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio.
• Solicits residential customers through door-to-door solicitation and lobby events.
• Generates incremental revenue from existing customers by adding new/additional services.
• Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved.
• Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions.
• Attends and actively contributes to sales meetings and training programs.
• Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders, and sales reporting.
• Collect and account for funds and provide receipts according to Company policy and guidelines.

REQUIRED QUALIFICATIONS

Required Skills/Abilities & Knowledge

• Knowledge of cold call sales skills, persuasion, and clear communication skills.
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
• Ability to work outside for extended periods in any season and/or during inclement weather.
• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications.
• Valid driver's license with a satisfactory driving record within Company required standards.

Required Education

• High School Diploma or equivalent work experience.

Required Related Work Experience and Number of Years

• Experience in sales or customer service – 0 to 6 months.

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities & Knowledge

• Knowledge of communications technologies and services, with an emphasis on data networking fundamentals.
• Knowledge of cable or telecommunications services.
• Experience with consumer education of products and services.
• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.

Preferred Related Work Experience and Number of Years

Sales or relevant work experience – 1+.