Auto Parts Counter Professional

Join to apply for the Auto Parts Counter Professional role at The Parts Authority

About Us: Join the leading force in the automotive industry! Founded in 1973, Parts Authority is a national powerhouse in distributing automotive replacement parts, tools, equipment, and transmissions. Headquartered in Long Island, New York, we are expanding rapidly with over 300 locations nationwide.

What Sets Us Apart: At Parts Authority, our secret weapon is our team. Our professionally trained counter staff help customers find the perfect parts and brands. We partner with over 400 top‑tier suppliers.

As an Auto Parts Counter Professional, you’ll report directly to the Store Manager and be at the heart of our inside sales activity. Your goal is to close deals, meet targets, and help drive success.

• Build and maintain productive, long‑lasting relationships with existing customers.
• Close sales to achieve goals and drive growth.
• Work with customers in a courteous and professional manner.
• Get to know our customers and understand their needs.
• Locate hard‑to‑find parts and negotiate with vendors for the best deals.
• Provide precise quotes and follow up to ensure orders are placed.
• Track lost sales and promote company specials.
• Assist colleagues when needed and foster new sales opportunities.
• Fulfill customer orders from various sectors, including installers, fleets, municipalities, and car dealerships.
• Perform other duties as assigned.
• Maintain and promote workplace safety.
• Secure and transfer cash or other assets.

• Minimum 3 years in counter sales in a competitive market, preferably wholesale auto parts sales in the aftermarket industry.
• Exceptional phone skills with a positive, enthusiastic, and attentive tone.
• Existing customer base is a plus.
• Excellent negotiation, interpersonal, and communication skills (both written and verbal).
• Passionate about exceptional customer service and exceeding sales goals.
• Ability to build and maintain lasting business relationships.
• General automotive knowledge is preferred.
• Results‑oriented: focused on results, a producer, closer, and committed to growth.
• Tech‑savvy: experience with POS systems and proficiency in MS Office applications (Word and Excel).
• Strong organizational and time‑management skills.
• Spanish and/or Chinese (Mandarin or Cantonese) language skills is a plus.
• Energy and initiative: ability to act and operate independently to accomplish objectives.
• Outgoing, assertive, proactive, positive, with a “can‑do” attitude and tenacity in pursuit of goals.

• Comprehensive medical, pharmacy, dental, and vision coverage.
• Life and AD&D, short and long‑term disability coverage.
• Flexible spending account, commuter expense reimbursement, health savings account, and health reimbursement account.
• Accident, critical illness, hospital indemnity, , legal plan, and pet insurance.
• Employee assistance program, paid holidays, sick leave, and vacation.
• Profit sharing/401(k) plan.
• Employee discounts on merchandise.

USD $19.50/Hr.

We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non‑job‑related medical condition, or any other legally protected status. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance.