Senior Solutions Engineer, Enterprise Latin America

Senior Solutions Engineer, Enterprise Latin America

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

We’re looking for a Sr. Solutions Engineer to expand our growing business and Enterprise team in the Latin America. Our Solutions Engineers are accustomed to solving our customer’s hardest problems and closing our largest enterprise deals. In this role, you’ll be working directly with the enterprise sales teams and channel partners to understand the needs of Atlassian’s customers. You’ll strategize on how to navigate winning sales cycles, provide compelling value‑based demonstrations, support enterprise Proof of Concepts, and ultimately close business.

If you’re a customer‑obsessed, top‑performing enterprise Solutions Engineer this may be your dream job.

Please note, this role requires Spanish fluency as you will be partnering with our teams and customers across Latin America.

• Partner with direct sales, partners and larger account teams on Fortune 500 customers, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory.
• Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be.
• Probe for and identify additional opportunities for cross‑product/solution expansion.
• Investigate, discover, and assess client pain points.
• Be a product expert of Atlassian software in the pre‑sales process, articulating and showing the customer the value of the software and how it can change their way of working.
• Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams.
• Lead compelling value‑based demonstrations, both standard and customized, flexing across multiple different stakeholder needs.
• Understand, lead, and guide the customer's technical needs in the sales process to gain buy‑in from the customer on Atlassian being the right decision.
• Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi‑directional feedback, and ways to improve the selling cycle together.
• Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management.
• Continuously learn, develop and refine your pre‑sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress.

• 5+ years of experience interacting with mid‑market/enterprise customers in a pre‑sales capacity, with excellent communication, strong presentation skills to multi‑level audiences, and unmatched agility to do what it takes to get the job done.
• Experience selling to Enterprise customers (Fortune 500).
• Fluent in Spanish and Portuguese.
• Creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team.
• Comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences.
• Love to learn and continuously grow and challenge yourself, open to giving and receiving feedback, tolerant of failure, passionate about making customers and Atlassian successful.
• Customer‑centric mindset with a proven track record in building executive relationships with customers and rallying internal teams to meet customer needs.

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. For this role in the United States, the base pay ranges are:

• Zone A: $168,300 - $219,725
• Zone B: $151,200 - $197,400
• Zone C: $139,500 - $182,125

The role may also be eligible for benefits, bonuses, commissions, and equity.

Atlassian offers a wide range of perks and benefits to support you, your family, and your local community. More information available at .

Atlassian is motivated by the common goal: to unleash the potential of every team. Our software products help teams worldwide. We believe in no discrimination and provide accommodations or adjustments at any recruitment stage. Learn more about our culture at .