Small Business Growth Manager

Small Business Growth Manager

Intersection is an experience-driven Out of Home media and technology company that delivers programming, consumer amenities, and advertising to cities. From free internet access to way-finding to real-time information, our products make city life easier and more sustainable. We further enrich cities with experiential programming that inspires and engages people throughout their day. With valuable, diverse audiences in America's top cities, we provide innovative, data-driven solutions for brands to reach urbanites at scale.

We're looking for a self-starter who thrives on connecting with local businesses and helping them grow. The Small Business Growth Manager will drive new opportunities for both our Direct Sales team and our Link Direct self-service advertising platform, focusing on New York City-based small businesses.

This role blends digital prospecting, partnership outreach, and in-person engagement finding and activating the types of businesses that keep NYC running: restaurants, real estate firms, home improvement services, HVAC companies, auto dealers and repair shops, retailers, wellness providers, and small professional service providers like doctors, dentists, lawyers, and accountants. You'll be the face of Intersection's small business offering across the five boroughs, meeting owners, attending community events, and bringing them into our network.

• Identify, research, and qualify small business prospects across NYC using online tools, local directories, and in-person discovery.
• Attend and represent Intersection at NYC small business conferences, chambers of commerce, BID meetings, and city-sponsored events handing out flyers, promoting offers, and driving awareness of LinkNYC and Link Direct.
• Execute targeted outreach campaigns via email, Linked In, and direct visits to generate qualified leads for both seller-led campaigns and Link Direct sign-ups.
• Collaborate with marketing on borough-specific campaigns and category-specific offers that speak to local businesses.
• Maintain accurate lead and pipeline data in CRM systems (Salesforce / Hub Spot) and report weekly on lead activity, conversions, and learnings from the field.
• Partner with Account Executives to hand off qualified opportunities and ensure a seamless transition from lead to sale.
• Surface insights from conversations and events to shape future outreach, messaging, and partnerships.

• 24 years of experience in sales development, local marketing, or business development, ideally with exposure to small business clients.
• Deep familiarity with NYC's small business landscape and enthusiasm for being out in the field meeting owners.
• Excellent written and verbal communication skills, with a friendly, persuasive style.
• Hands-on experience with CRM tools (Salesforce, Hub Spot) and lead sourcing platforms (Apollo, Zoom Info).
• Self-motivated, organized, and excited to see tangible results from your outreach and relationship building.
• Willingness to spend several days per week in the field representing Intersection at events and local business hubs.

At Intersection we celebrate every voice that makes us unique and every perspective that makes us grow. It's our shared responsibility to create an equitable environment where every employee contributes to the culture of the company. Our products and offerings impact cities across the world and it's our goal to represent the diversity and differences that make cities special. We will be relentless in that pursuit, because together we are better.

We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.