Business Development Representative

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Being a Business Development Representative (BDR) is challenging but equally rewarding. As a BDR, you will have the opportunity to be a key contributor to PAN’s sales pipeline and revenue growth through lead qualification

To fit in this role, you are personable, willing to ask questions, always learning, have a strong work ethic, persistent, and coachable. You are confident in your abilities, not afraid to take creative risks, and enjoy the daily interactions that come with a sales role. Being part of our organization means you will be surrounded by amazing, smart and hardworking teammates.

• Direct Sales Qualified Leads (SQL’s) to a specific Sales District with high efficiency and prioritization
• Market the company’s products and/or services via telephone and email, often cold-calling leads to gauge interest and create opportunity
• Generate prospective customers through cold calling and lead qualification from Marketing programs and promotions
• Follow up on pre-qualified leads with the sales team to ensure they are processed timely and lead to pipeline creation
• Document all activities and customer interactions in
• Set appointments for both Field and Inside Sales Representatives, Account Executives, and prospective clients
• Identify client needs, provide guidance and information around our products and services with the goal of increasing customer satisfaction
• Build long-term relationships with clients, partners, and internal stakeholders
• Seek and develop new business opportunities in the market
• Report to the Business Development Manager on (weekly/monthly/quarterly) sales results
• Stay up-to-date with new products and services, including capabilities and pricing, and on cybersecurity industry trends
• Be a high energy individual with a strong desire to achieve top results with a dependable, positive “can‑do' attitude over the phone and in person
• Consistently meet or exceed metrics set by leaders and managers

• Previous work experience in inbound and outbound calls and inquiries
• Ability to understand technical concepts, possess enthusiasm for technology and to articulate clearly to all levels of technical aptitude
• Ability to adapt quickly to a fast‑paced environment
• Proven work experience as a Business Development Representative, Sales Account Executive or similar role
• Hands‑on experience with multiple sales techniques (including cold calls)
• Track record of achieving sales quotas
• Experience with CRM software (e.g. Salesforce)
• Familiarity with MS Excel (analyzing spreadsheets and charts)
• Understanding of sales performance metrics
• Excellent communication and negotiation skills
• Ability to deliver engaging presentations
• BS degree or equivalent amount of experience

Our sales team members work hand‑in‑hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. We also work closely with other segments of our sales organization to provide the best customer experience:
Renewals, Field Team, Marketing, Sales Engineers, etc.

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of…