Freelance Brand Expert
Listed on 2026-01-12
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Sales
Retail Sales, Beauty Sales & Marketing -
Retail
Retail Sales, Beauty Sales & Marketing, Merchandising, Customer Service Rep
Location: New York
Charlotte Tilbury is currently recruiting Freelance Brand Experts to join the team. This position will be part of the Charlotte Tilbury freelance Brand Expert team. As a member of this team, you will need strong artistry, sales, and service talents. You will teach customers Charlotte’s secrets of artistry learned over 20 years of working with top celebrities and brands. You will deliver Charlotte’s philosophy of artistry made easy and contribute to building an amazing beauty business.
Sales experience in beauty and retail is essential.
The Freelance Brand Expert is responsible for promoting and creating makeup magic in-store, representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, you will drive business through exceptional makeup artistry and customer service, reflecting the brand values and customer base. The role involves achieving sales targets by providing an extraordinary experience and exemplary service, exuding passion and enthusiasm for Charlotte Tilbury, and delivering her philosophy of artistry made easy along with a personalized shopping experience.
MainDuties:
- Achieve event sales goals and sales per hour targets.
- Create brand awareness through sharing and demonstrating product knowledge.
- Demonstrate entrepreneurial spirit within company guidelines.
- Lead by example to promote the Tilbury Touch and exceptional customer service.
- Show a positive, cooperative approach with colleagues.
- Maintain open, positive communication, professionalism, and creativity.
- Ensure the counter is “customer ready” from open to close.
- Maintain hygiene standards; clean display units, tools, and testers regularly.
- Assist with inventory management, stock counts, and replenishment.
- Support visual merchandising, new launch displays, and collateral placement.
- Assist in executing events.
- Maintain communication with the Brand field team regarding counter needs or concerns.
- Manage schedule, clocking in/out, and submitting timesheets accurately.
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