Regional Account Manager MF - North Jersey

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James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, Timber Tech®, AZEK® Exteriors, Versatex®, fermacell®, and Stru Xure®.

With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.

Location:
North Jeresey, New York and Connecticut

Travel: 30%

Regional Account Manager – Multi-Family Building Segment

The Regional Account Manager (Multi-Family) reports to the Area Sales Leader or Regional Sales Leader in their respective region with a matrixed reporting relationship to the Multi-Family Sales Leader. The Regional Account Manager (Multi-Family) will be responsible for expert key account management and mastery of the residential multi‑family business segments. The role’s primary goal is to drive profitable market share and volume growth in the multi‑family segment within their designated region.

• We are seeking a results‑driven Business Development Account Manager to join our team. This role is highly focused on driving company growth, with approximately 70% of the effort dedicated to prospecting, identifying, and closing new business deals. The remaining 30% involves nurturing and expanding relationships within our existing client base to ensure long‑term partnerships and maximize account potential.
• Influence regional market strategy for the multi‑family market segment (Developers, Architects, GC’s and/or Building Owners).
• Learn product portfolio and technical installation skills to support and enable sales.
• Identify market opportunities and develop strategies to profitably grow share.
• Create an account management focus aimed at leveraging cost, price and profit expertise to drive continuous use of JH products.
• Execute pricing strategies within region to support business objectives.
• Support customer relationship development with dealers, 2 step distributors, GCs and Installers.
• Collaborate with sales colleagues in Single Family segment and Technical Sales to identify and drive multi‑family sales opportunities.
• Identify GC and installation companies within the region to identify growth opportunities and partner appropriately with internal stakeholders to gain further business.
• Serve as Multi‑Family sales subject matter export, supporting training for Regional Account Managers, sharing best practices for multi‑family account management and market development.
• Utilize data from multiple sources to drive prioritization and sales priorities.
• Utilize CRM tools to maintain customer information and drive informed decisions that enable additional volume growth year over year within the given region.
• Manage sales opportunities/pipelines from lead to quoting to contract.
• Travel is required, approximately 30% of the time.

• Experience
• 5+ years of sales experience in a high‑touch sales environment with a high‑level of organization, discipline, and self‑structure.
• 5+ years of experience in construction industry sales or business‑to‑business sales.
• Experience working in built environment with the ability to convey construction expertise to all audiences.
• Skillset
• Multi‑Family, Building materials and/or Commercial construction industry knowledge and expertise.
• Strong analytical and problem‑solving skills, ability to analyze market and sales data.
• Self‑starter with excellent time management and organizational skills.
• Proficiency in Customer Relationship Management systems and data systems (Salesforce, Dodge, Construct Connect, etc.).
• Strong business/financial acumen, specifically regarding the construction industry.
• Mastery of sales process understanding sales funnel management and excellent sales…