Account Manager

New York City, United States | Posted on 06/24/2026

Location: New York City (On-site, with domestic &international travel)

Type: Full-Time

As an Account Manager, you'll owna book of existing clients and be measured on driving trading revenue from thatbook — growing usage, deepening engagement, and expanding subscriptions across your accounts.

You'll be the go-to person foryour clients' success on the platform, and you'll help shape how UNI buildslong-term value for the customers we already have.

• Engage with our existing customer base to enhance trading activity on our platform
• Re-engagedormant accounts and identify growth opportunities within your book of business
• Conduct regular check-ins to understand evolving customer needs and surface pain points
• Maintain and manage your account pipeline and follow-ups in our CRM system
• Identifyupsell and subscription-expansion opportunities within current accounts
• Collaborate closely with the sales and marketing teams to align messaging and campaigns for existing clients

• 3+years of experience in diamond and jewelry in sales positions
• Strong organizational and time management skills, with familiarity with CRM tools andsales engagement platforms
• A team player with a strong, service-driven approach
• Outgoing,with the drive and enthusiasm to do the role with a can-do mindset
• Ascrappy self-starter who can spot growth opportunities unaided, with aflexible, persistent, and assertive personality
• Abilityto work in a fast-paced environment and handle rejection in an old-schoolmarket
• Excellent communication and interpersonal skills
• A team player with a strong, service-driven approach

• Experience in B2B diamonds sales (wholesale)
• Employment Type:
  
  Full-time employee, based in NYC
• This position requires frequent domestic travel, and occasional international travel
• Competitive base salary, with the right incentives ($60-90K)
• Health,dental, vision and life insurance - 100% covered for the employee, plus strongcoverage for immediate family
• 401(k) and Paid PTO
• Asupportive and inclusive environment
• The ability to help shape the future direction of the company
• Opportunity to join a high-growth startup and a fast-paced, international, diverse, and collaborative team of professionals