Senior Sales Account Manager

We are a fashion-forward housewares company looking for the best and brightest to join our talented team in the heart of New York City. We pride ourselves on bringing the best to market, being a great place to work, and always striving to improve. Sound like somewhere you want to build your career? Keep reading to learn more about us!

We manufacture and sell kitchenware, hydration, and lifestyle products for a wide range of retailers – from national chains around the world to independent shops throughout the US. Over the last 13 years, we are proud to have built an incredible and diverse team across our offices worldwide. As our business continues to grow, we are searching for passionate and talented candidates to join our Account Management team.

You’re an entrepreneurial, proactive, and self-motivated professional ready to take ownership of key accounts and play an active role in driving business growth. You thrive in a fast-paced environment and have experience managing retail accounts, customer relationships, and multiple priorities, ideally within the housewares, consumer products, or off-price retail industry.

You are analytical, strategic, organized, and creative, with a strong understanding of product development, merchandising, and the retail landscape. You have a natural ability to build rapport with clients, develop trusted relationships, and communicate confidently and professionally. You are comfortable analyzing sales and inventory performance, identifying growth opportunities, negotiating with overseas factories, and leading projects from concept through execution. You’re a resourceful problem solver who takes ownership, makes informed decisions, and collaborates effectively across teams.

You enjoy working across different areas of the business and are comfortable traveling domestically and internationally as needed.

We are looking for a Senior Account Manager to join our growing Account Management team. In this role, you will independently manage key retail accounts, build and strengthen customer relationships, and identify opportunities to drive sales, expand assortments, and grow the business.

You will work closely with customers, senior sales leadership, overseas factories, and cross-functional internal teams throughout all stages of account management and product development. This is a hands‑on role that combines account strategy and business analysis with product development, pricing, customer presentations, and day‑to‑day execution. The ideal candidate is commercially minded, product-focused, and comfortable taking ownership of multiple accounts and initiatives from initial concept through final execution.

• Own and manage key accounts, serving as a primary point of contact and developing strong, long‑term customer relationships
• Drive account strategy and identify opportunities to grow sales, expand assortments, and strengthen overall account performance
• Lead customer programs and product development initiatives from initial concept and costing through presentation, approval, production, and final execution
• Develop a strong understanding of each customer’s business, assortment strategy, pricing architecture, competitive landscape, and evolving needs
• Develop assortment recommendations and identify white space opportunities based on sales performance, market trends, competitive activity, customer feedback, and retailer voids
• Analyze sales, inventory, and account performance by customer, category, and classification to identify underperforming areas, uncover growth opportunities, and develop strategies to improve assortments, inventory, and account performance
• Independently lead and participate in customer presentations, line reviews, and…