Sales & Customer Experience Leader
Listed on 2026-10-09
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Sales
Customer Success Management
Macy's is seeking a Manager of Sales & Customer Service to ensure the best of Macy's is on display and to lead initiatives that boost shopper loyalty while upholding company standards. This role drives the service team to provide a welcoming sales floor and a standout customer experience through training and coaching.
The position requires building a productive team, exceeding sales goals, and leveraging data to optimize results across operations and talent development.
Our team is growing, and we are hiring a Sales & Customer Experience Leader in New York, NY, United States.
Join Macy's and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Sales & Customer Experience Leader role at Macy's, based in New York, NY, United States.
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