Senior Strategic Account Manager, Financial Services

Location: New York

WHO WE ARENova Credit is the industry’s leading cash flow intelligence platform, enabling businesses to unlock the power of cash flow data in how they operate. The company leverages its industry-leading data infrastructure, innovative intelligence layer, & robust FCRA-compliance to boost approvals, improve offers, fight fraud, drive responsible growth, and more. Nova Credit supports over 7,000 businesses including organizations such as Chase, HSBC, SoFi, Sallie Mae, Appfolio, and Yardi, with a growing suite of products.

Nova Credit is proud to be backed by an exceptional group of investors and was named in Forbes’ Fintech 50 in 2025 and Built In’s Best Places to Work, 2025.THE OPPORTUNITY As a Senior Strategic Account Manager at Nova Credit, you'll drive the complete lifecycle success of our most strategic enterprise customers. You'll identify and develop new business opportunities while growing and deepening relationships with our largest Financial Services clients—both banking and non-banking institutions.

Taking a highly consultative approach, you'll build deep, trust-based relationships across your portfolio. We're seeking a seasoned individual contributor who can own and accelerate rapid revenue growth through new logo acquisition and expansion within existing customer accounts.

This is a full-time hybrid role (3 days per week in office on Mondays, Tuesdays, and Thursdays) based in the NYC Metropolitan area, reporting to our Head of Financial Services. Occasional travel will be expected for client onsites (i.e. day or overnight trips), as well as multi-night company and team offsites. Candidates based in NYC are preferred, however, we welcome candidates willing to relocate to the New York City Metropolitan Area to apply— we provide relocation support to make your move smooth.

WITHIN THE FIRST MONTH, YOU'LL:

Understand Nova Credit's value proposition, product, and processes, along with our prospects and customers' business models, macro environments, and organizations

Meet your prospects and customers; begin defining account plans focused on rapid scaling and differentiation strategies

Begin identifying and researching new business development opportunities within your portfolioWITHIN THE FIRST QUARTER, YOU'LL:

Master the full Nova Credit Product Platform with a deep focus on Financial Services use cases, including user acquisition funnels, credit risk decisioning, and portfolio growth strategies for lenders

Proactively establish external relationships, drive the pre-sales process, lead Quarterly Business Reviews (QBRs) / Executive Steering Committees (where relevant), interface with C-suite executives at Financial Services organizations to align on joint business objectives and growth targets

Lead & execute targeted business development activities to generate new pipeline

Effectively use data analytics to understand customer acquisition patterns, portfolio performance, and usage optimization for consumer lending products

Develop compelling strategic narratives and presentations tailored to different executive audiencesWITHIN THE FIRST YEAR, YOU'LL:

Deliver significant revenue growth in line with company projections through strategic account expansion

Qualify and execute expansion opportunities spanning consumer acquisition marketing, credit policy optimization, and technology enhancements, including up-sells and cross-sells tailored to fast-scaling consumer lenders

Successfully close new logo deals through pre-sales activities, contributing to net-new revenue targets

Serve as Nova's "voice of the consumer lending customer" by surfacing feedback and advocating for roadmap priorities that strengthen value for your book of business

Mentor team members and contribute to best practices for…