Enterprise BDR at incident.io NY

incident.io counts Netflix, Etsy, and over 2,000 engineering teams among its customers — organizations where downtime is simply not an option. The company has raised $96 million from Index Ventures, Insight Partners, and Point Nine, and is now hiring an Enterprise Business Development Representative in New York, NY to help fuel that growth.

Cold calling sits at the heart of this position. Most meetings  get booked over the phone — not because it is easy, but because it remains the fastest way to build real trust with a prospect. There are no copy-pasted templates and no spam campaigns. Every call and every piece of outreach is backed by careful research and planning alongside the Account Executives you partner with, so the person on the other end knows they are hearing from a prepared human, not a random dial or a bot.

incident.io was founded by engineers, and that DNA extends to how BDRs work. Everyone gets unlimited Claude tokens, and the head of business development is a former Rev Ops leader, which creates a culture of testing, measuring, and optimizing your own workflow the way an engineer would — not running the same script on repeat.

BDRs serve as the bench for the wider go-to-market team, and the path to Account Executive is real. For those who put in the work, that next step can arrive faster than it would elsewhere, strengthened by the peer group you learn from along the way.

• Driven by a clear purpose: Whatever brought you here — competitive sports, a deliberate career switch, or a BDR track record that earned the promotion you did not get last time — you know exactly what you are chasing, and that carries you through the hard days.
• Resilient on the phone: A rejection is simply the next dial, not a reason to lose momentum.
• Genuinely curious about people: You want to understand what keeps a VP of Engineering up at night, well beyond whether they will take a meeting.
• A concise, compelling writer: Not novels — outreach that someone actually wants to open and reply to.
• Drawn to difficulty: Given the choice between the easy route and the challenging one, you take the challenging one because that is where the bigger payoff lives.
• AI-fluent and improvement-oriented: You actively test new tools and workflows instead of defaulting to familiar playbooks.
• Built for startup life: Priorities shift, the odd thing is on fire, and you are fine figuring it out as you go with capable people around to help.

The verified salary for this full-time position is USD 70,000 – 80,000 per year
. incident.io works hard but believes life outside work matters just as much, and the benefits package is built to support both.

• Market-leading private medical insurance
• Competitive PTO, including the first Friday of every month off
• Enhanced 401k with real company contributions
• Meaningful equity in a rapidly scaling company
• Unlimited AI spend for every employee, not just engineers
• Generous parental leave