Account Manager; SMB​/Scaled

Air is a Creative Ops System for creative teams. Our product automates the mindless tasks that creatives and marketers do every day to manage content and unlocks creativity through image recognition, automated versioning, and approval workflows. We launched in March 2021 and have raised +$70m from world-class venture capital groups including Avenir, Tiger Global, Headline Ventures, Lerer Hippeau, Wndr Co, and Slack Ventures.

Air is a Creative Ops System for creative teams. Our product automates the mindless tasks that creatives and marketers do every day to manage content and unlocks creativity through image recognition, automated versioning, and approval workflows. We launched in March 2021 and have raised +$70m from world-class venture capital groups including Avenir, Tiger Global, Headline Ventures, Lerer Hippeau, Wndr Co, and Slack Ventures.

As a Scaled Account Manager at Air, you'll own a large book of business and serve as a strategic partner to your customers – educating them on new product lines and tiers, driving adoption, and identifying upsell opportunities that align with their needs. Your goal: ensure every customer realizes the full value of Air's evolving platform while growing revenue through smart, intentional account management.

This is a revenue-generating role that blends relationship building with real business impact. You'll carry a quota with variable compensation, directly tying your success to the company's growth. We're looking for someone who is customer-obsessed, commercially minded, and energized by building relationships that drive results. You're resourceful, low-ego, and take full ownership of outcomes. You dont wait for permission – you find a way.

As a Scaled Account Manager at Air, you'll own a large book of business and serve as a strategic partner to your customers – educating them on new product lines and tiers, driving adoption, and identifying upsell opportunities that align with their needs. Your goal: ensure every customer realizes the full value of Air's evolving platform while growing revenue through smart, intentional account management.

This is a revenue-generating role that blends relationship building with real business impact. You'll carry a quota with variable compensation, directly tying your success to the company's growth. We're looking for someone who is customer-obsessed, commercially minded, and energized by building relationships that drive results. You're resourceful, low-ego, and take full ownership of outcomes. You dont wait for permission – you find a way.

You thrive in fast-moving environments where ownership matters. You're energetic, focused, and bring genuine determination to your work every day. Startup life means wearing multiple hats – and you see that as an opportunity, not a burden.

• 2+ years as an Account Manager or Account Executive in a B2B SaaS environment.
• Demonstrated ability to drive revenue through expansion, renewals, and product adoption.
• Consistent track record of meeting or exceeding quota and key performance targets.
• Strong relationship management skills with the ability to build trust and influence decision-makers at every level.
• Effective storyteller – comfortable creating polished, customer-facing materials like onboarding guides, QBRs, and success plans.
• Data-driven approach to managing your book, tracking product usage, health scores, engagement, and retention to inform how you prioritize and act.
• High personal standards, pride in your work, and a desire to build something meaningful alongside a driven, collaborative team.

Revenue Growth & Retention: You own your…