Store Manager, Operations Management

We are seeking an experienced Store Manager to lead the day to day performance of our Brooklyn showroom. This role combines sales leadership, client development, team management, and store operations, with a strong emphasis on driving revenue and delivering an exceptional customer experience.

BEAM

Bring Design Home.

Since 2013, we’ve made it our mission to connect our design-savvy customers to a curated selection of the newest and most brilliant furniture, lighting, and home goods.

Some might call it enabling; we call it encouraging. Simply put, we revel in your well-designed life. We live on the challenge of seeking out under-the-radar brands and being the first to share them with you. Our products have style, emotion, and wit (just like you).

We scour the globe to find you the best of the best in furniture, lighting, art, home goods, and gifts. Quality, craftsmanship, and good design always come first, but like you we appreciate the special, unique, quirky, cool, and fun - the things that end up making your house your home, and help you express your own individuality, personality, and creativity.

We showcase the work of established, iconic brands as well as emerging, up-and-coming artists and designers to keep it fresh and you in the know.

Our style is a little bit mid-century, a little bit rock-and-roll; a southern California meets Brooklyn mashup; equal parts left brain and right brain; and a mix of vintage and brand-spanking new.

So stop in and come back often, we have everything you need and quite a few things you’d never expect.

BEAM | Brooklyn, NY

BEAM is a Brooklyn based design destination specializing in furniture, lighting, and objects for the home. We bring together established and emerging designers with a distinct point of view, creating an environment that is both highly curated and approachable.

We are seeking an experienced Store Manager to lead the day to day performance of our Brooklyn showroom. This role combines sales leadership, client development, team management, and store operations, with a strong emphasis on driving revenue and delivering an exceptional customer experience.

The ideal candidate is an accomplished sales professional with experience in premium retail, furniture, interiors, design, fashion, or a related field. They are highly organized, commercially minded, confident working with clients, and capable of leading a team in a fast-paced, design-driven environment.

• Lead the showroom in achieving and exceeding monthly and annual sales objectives.
• Establish a strong culture of proactive, service-oriented selling across the sales team.
• Develop and maintain meaningful relationships with new and existing clients, including residential customers, designers, architects, and trade professionals.
• Manage the sales process from initial consultation through quotation, order placement, and final delivery.
• Maintain consistent follow-up on open quotes, leads, special orders, and prospective clients.
• Develop and manage a client book to generate repeat business and long-term relationships.
• Monitor sales performance, identify opportunities for growth, and implement strategies to improve conversion, average order value, and overall revenue.
• Support and develop opportunities within BEAM's trade and commercial business.
• Maintain a thorough knowledge of BEAM's product assortment, brands, designers, materials, and pricing.
• Lead, coach, and develop the showroom sales team to achieve individual and collective sales objectives.
• Establish clear expectations for sales performance, client service, product knowledge, and daily responsibilities.
• Provide ongoing coaching and feedback to strengthen selling skills and…