Client Advisor, BYREDO; Boutiques

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Location:

New York, US

Job type:
Permanent

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

Puig is a home of Love Brands within a family company that furthers wellness, confidence and self-expression while leaving a better world. For more than a century, our entrepreneurial spirit and passion for creativity have made us a challenger in the premium beauty industry.

With 17 Love Brands across Fragrance and Fashion, Makeup and Skincare, we create stories that connect with people’s emotions and are powered by a global team of over 13,000 passionate professionals. With products sold in more than 150 countries and €5,042 million in net revenue in 2025, and guided by strong values and sustainability commitments, Puig continues to grow as a Home of Creativity: an open-minded space where Creators Of All Kinds are empowered to thrive, innovate and express who they are.

BYREDO is seeking passionate Client Advisors to join our growing retail teams across North America. Whether pursuing a full-time or part-time opportunity, Client Advisors are responsible for delivering exceptional client experiences, cultivating long-term relationships, and serving as brand ambassadors for BYREDO. In partnership with boutique leadership, this role contributes to commercial success by providing elevated service, driving sales performance, and creating memorable experiences that connect clients to the BYREDO universe.

As we continue to grow, we welcome applications from individuals interested in current and future opportunities within our boutiques.

• Client Advisor, Williamsburg

We welcome full-time and part-time applications for each NYC location.

• Maintain knowledge on industry and market trends to evolve and optimize sales strategies
• Provide exceptional BYREDO client experience, demonstrating expertise and understanding of our elevated selling approach
• Build rapport with returning clients by recognizing and understanding their needs, ensuring a personalized and unified shopping experience
• Showcase BYREDO’s wide product portfolio across all categories, (fragrance, makeup, home, byproduct) offering curated recommendations and crafting memorable shopping moments for each client
• Exceed KPI’s through strategic cross-selling by fostering meaningful and familiar client relationships
• Leverage BYREDO’s CRM tools to manage client information, driving loyalty and delivering customized personalization
• Collaborate with the team during store meetings by contributing innovative ideas and actionable retail strategies

Client Experience & Brand Expertise

• Build and nurture client relationships through personalized outreach and clienteling activities including master classes and new launch events
• Provide after-sales service with care and attention, ensuring client satisfaction
• Create personalized shopping experiences that reflect each client’s unique tastes and aspirations, building connections that build long-term loyalty
• Develop and maintain knowledge of BYREDO’s full product offerings spanning across all categories
• Actively engage in product presentations, engaging in training sessions, and stay aware of new launches, industry innovations, and emerging trends
• Uphold BYREDO’s commitment to excellence by ensuring detailed care, handling, and presentation of products, adhering to the highest standards of luxury and elevating the overall client experience

Operations

• Support continuous store…