Inside Sales Consultant

USA Roller Chain & Sprockets is a fast-growing, family-owned power transmission distributor headquartered in Clermont, Florida. Since 2001, we have helped customers nationwide find dependable solutions for roller chains, sprockets, bearings, motors, and other industrial power transmission products. We offer strong market access, extensive product availability, technical expertise, and a growing customer base. As we continue to expand, we are looking for an experienced Inside Sales Consultant who knows how to build relationships, solve customer problems, and turn opportunities into lasting business.

This is a consultative, relationship-driven sales role for someone who takes ownership of their results. You will work with existing customers, inbound opportunities, dormant accounts, and new prospects to understand their needs, recommend the right solutions, prepare quotes, and close sales. If you are competitive, customer-focused, technically curious, and motivated by uncapped earning potential, this is an opportunity to build a rewarding long-term career with a growing organization.

Our hiring process is intentionally thorough because we are looking for people who are serious about joining our team, challenging themselves, and continuing to grow.

We value integrity, accountability, continuous improvement, and genuine commitment to customer service. Candidates who embrace those values will find strong earning potential, ongoing development, and opportunities for long-term advancement.

• Build and strengthen long-term relationships with new and existing customers.
• Respond promptly and professionally to inbound leads and customer inquiries.
• Proactively identify and pursue new business opportunities.
• Consult with customers to understand their equipment, applications, and product requirements.
• Recommend appropriate roller chains, sprockets, bearings, motors, and related industrial products.
• Prepare accurate quotes, communicate available options, and close sales.
• Follow up consistently on leads, quotes, and open opportunities.
• Reengage previous customers and develop dormant accounts.
• Identify additional needs and sales opportunities within existing accounts.
• Partner with the Sales Manager to develop business plans and achieve performance goals.
• Coordinate with suppliers, purchasing, fulfillment teams, and vendor partners to support customer needs.
• Maintain accurate customer, quote, and sales information within company systems.
• Manage multiple accounts and opportunities while prioritizing activities effectively.
• Continue developing sales techniques and technical product knowledge through training.
• Deliver responsive, value-added service that consistently exceeds customer expectations.

• 3 years of sales experience required; 5+ years preferred, preferably in inside sales, account management, business development, industrial distribution, or consultative sales.
• Demonstrated ability to build customer relationships and generate new business.
• Strong communication, customer service, negotiation, and relationship-building skills.
• Confident and professional telephone and email communication.
• Strong technical aptitude and willingness to continuously expand product knowledge.
• Competitive, goal-oriented, reliable, and personally accountable.
• Organized and detail-oriented with strong follow-up habits.
• Ability to multitask, manage time effectively, and work independently.
• Strong problem-solving and consultative selling skills.
• Proficiency with…