JCDR Business Development Representative

The Role:

As a Business Development Representative at Huntington Jeep Chrysler Dodge Ram, your primary responsibility is to be the first point of contact for potential customers and provide an exceptional experience through phone, email, text, and chat communication. You will help build relationships, set appointments, and ensure a smooth introduction to our sales team. This role is vital in creating trust, driving customer engagement, and supporting overall dealership sales goals.

The primary functions of this role include, but are not limited to:

• Respond promptly to email inquiries within established time frames.
• Build rapport with customers, overcome objections, and motivate customers to take action.
• Demonstrate excellent phone etiquette and communication skills across all channels (phone, text, email, chat).
• Schedule appointments for customers to visit the dealership for test drives and sales consultations.
• Provide continuous follow-up with customers and sales consultants.
• Accurately input and maintain customer information in the CRM (ELeads).

In summary, a Business Development Representative is responsible for connecting with customers, maintaining consistent communication, and creating a positive first impression. By scheduling appointments and accurately tracking customer interactions, you will play a key role in supporting sales growth and customer satisfaction.

• Excellent interpersonal and communication skills (verbal and written).
• Strong computer skills and proficient typing ability.
• Ability to work well independently and as part of a team.
• Professional appearance, positive work ethic, and high energy personality.
• Friendly, optimistic, attentive, and welcoming.
• Comfortable handling a multi-line phone system.
• Prior CRM experience (ELeads preferred) a plus, but not required.
• Self-motivated, reliable, and customer-focused.

Our Heritage:
At Huntington Jeep Chrysler Dodge Ram, we proudly stand as Long Island’s oldest Jeep dealership, with a history spanning over 75 years. Over the decades, we have built strong ties to our community and continue to deliver exceptional service and vehicles to our customers.

Family Owned and Operated:
We take immense pride in being a family-owned and operated dealership. This distinction sets us apart from many others in our industry. Our family values extend to how we treat both our employees and our customers—like part of the family.

Rooted in Huntington and Beyond:
With deep roots in Huntington and the surrounding areas, we have cultivated long-lasting trust and rapport with our community.

• Paid Time Off – Relax, refresh, and recharge.
• Medical Insurance – Stay covered and healthy.
• Dental Insurance – Keep your smile bright.
• Vision Insurance – See life clearly.
• Pet Insurance – Care for your furry friends.
• Aflac Insurance – Extra protection when you need it.
• Employee Assistance Program – Support for life’s challenges.
• 401(k) with Employer Contribution – Invest in your future.
• Paid Holidays – Enjoy well-deserved breaks.
• Volunteer Time Off – Giving back to our community, together.
• Employee Purchase Program – Exclusive savings.
• Degrees@Work College Program – Advance your education on us.
• Perks & Discount Program – Save on shopping, travel, and more.
• Referral Programs – Rewards for great hires & loyal customers.
• Employee Recognition Programs – Celebrating your hard work.
• Monthly Celebrations – Fun events all year long!
• Paid Manufacturer Trainings – Learn, grow, and get paid for it!