Account Trainer

Avocado is building one of the world's most sustainable brands — certified organic mattresses, pillows, bedding, and solid wood furniture made to the highest independently verified organic and safety standards. We're radically honest and transparent about how we source and manufacture our products. After a decade of building the most certified product line in the category, we're scaling fast across DTC, our showrooms, and retail partners — and doing it without compromising the standards that got us here.

As a mission-driven company, Avocado asks all employees to uphold our standards of environmental and social responsibility and to support the initiatives and strategies that help us continue raising the bar on what it means to be a sustainable company.

About Avocado Certified B Corporation, third-party verified for environmental and social performance.

The only mattress brand certified to OEKO-TEX Standard 100 Class I on finished products — alongside GOTS, GOLS, GREENGUARD Gold, MADE SAFE, and FSC certifications across our product line.

A member of 1% for the Planet, giving 1% of mattress revenues to vetted environmental nonprofits.

Nearly 90% of our manufacturing waste is diverted from landfills.

Directly involved across our supply chain, with more than 325,000 sheep producing organic wool in partnership with pastoral families in Himachal Pradesh, India, and co-produced organic latex through our partner farms.

THE ROLE Avocado is currently looking for an Account Trainer to be part of the Strategic Partners Team. You will be reporting to the Senior Key Account Manager.

This role will use phone, email, texts, a CRM and other applications for establishing, building, maintaining, and growing long-term partnerships between Avocado and Strategic Retail Partners. The AM will utilize the CRM software to track and report all activities and communications. Travel is required and key to the success of the position. Travel includes visiting Strategic Partners, trade shows, and Avocado team meetings.

The AM will share our purpose and passion for making a real difference in the health, wellness and lives of others.
* Note on Pay Transparency:
The pay range for this role is $70,000 - $85,000

WHAT YOU’LL BE WORKING ON Servicing assigned Strategic Partners by assisting them with challenges, pricing, merchandising, point of sales, promotions and other interactions with Avocado.

Building and maintaining a prospect funnel for growth of new partners.

Meeting revenue and new account acquisition goals.

Comprehensive use of Hubspot CRM (Customer Relationship Management) software. This includes entering call notes, contact information, communications and planning upcoming events.

Providing in person and virtual training as needed to retailers by educating them in using Avocado LMS, ordering portal, location of assets, price lists, and marketing tools.

Analysis of sales data and providing merchandising recommendations on new and existing products and accessories based on this analysis.

Processing Point of Purchase (POP) requests and guiding assigned accounts in what POP should be displayed.

Communicate challenges and opportunities to the Customer Experience Team and Management.

Manages price lists including adding new products, adjustments, and updates.

WHAT YOU BRING Minimum of 3 years of experience in a fast-paced Sales environment.

Knowledge of Mattresses, adjustable bases, and bedding is a PLUS Excellent communication skills.

Excellent time management skills.

Positive, High energy, Self-Motivated.

Technological skills including Word, Excel and PowerPoint, and virtual meetings. The ability to use Excel is emphasized.

Self-driven and disciplined

Ability to communicate effectively.

Regular and predictable attendance.

PHYSICAL…