Sales Consultant

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Full Time Sales Maguire FC, Canandaigua, NY, US

5 days ago Requisition

Salary Range: $54,000.00 To $ Annually

The Sales Consultant is directly responsible for selling new and used vehicles at dealership gross profit, volume, and customer satisfaction standards.

• Realize that business is built on customer satisfaction and devote yourself to guaranteeing satisfaction to customers.
• Give feature presentations of new or used vehicles tailored to the customer’s interests and needs.
• Demonstrate new and used vehicles (includes test drives)
• Deliver vehicles to customers. The delivery process includes review of the vehicle’s operating features, warranty, and paperwork; and it lays the foundation for customer loyalty.
• Attend sales meetings.
• Maintain an owner follow-up system that encourages repeat business and makes the owner conscious of the sales representative so that the customer will refer leads and prospects.
• Maintain a prospect development system which includes a group of prospect locators and sales associates.
• Keep abreast of new products and customer benefits of new features, accessories, etc.
• Assist in lot and inventory maintenance such as moving cars, cleaning off snow, keeping track of keys and keyboard, etc.
• Maintain CSI in top 10% of group
• It is your responsibility to support and endorse dealership policies and procedures as set forth by Dealership Management and Manufacturers’ standards.

• Establish personal income goals that are consistent with dealership standards of productivity. The minimum production standard is eight new and used deliveries per month.
• Devise a strategy to meet these goals.
• Provide a lease presentation to every customer.
• Work according to manufacturers’ standards.
• Report to management concerning objectives, planned activities, reviews and analyses as requested.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time or plan more effectively.
• Understand the terminology of the automobile business and keep abreast of technological changes in the product.
• Familiarize themselves with competitive products, including equipment, prices, models, series, and trading practices.
• Work with the service department in accordance with dealership policy, emphasizing to the customer the quality and availability of repairs available in the service department.
• Know and understand the federal, state, and local laws which govern retail auto sales.
• All Salespeople work to the highest standards of customer satisfaction and strive to be within the top 10% of group.

• High School Diploma or General Educational Diploma (GED).

• Valid New York State Driver License.

• Ability to prioritize and organize work in a multitasked environment.
• Excellent verbal and written communication skills.
• Strong organizational skills including the ability to manage multiple tasks and details simultaneously.
• Financial and accounting knowledge.
• Ability to work productively in a fast paced, stressful environment.

• Computer software:
  
  Microsoft Office to include Word, Outlook, Excel, and CDK.

• Ability to sit, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, bend, kneel, climb, and perform repetitive motions of the hands and/or wrists.
• Will stand and move throughout the dealership facility (lot, showroom, service department, offices) for most of the…