Catering Sales Manager

Mazzone

Position Title:

Catering Sales Manager

Pay Grade: 11

Reports To:

Salary: $62,353.20 to $65,000

Other Forms of Compensation:
Eligible for 1.5% commission

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Hospitality is not only in our name; it is the foundation upon which our company was built. Mazzone Hospitality originated over 30 years ago with a small restaurant in downtown Schenectady. Our commitment to customer service over the years has brought us to where we are today as the most prestigious hospitality company in upstate New York. We have two distinct divisions, On/Off premise catering and business dining.

Although we are still family rooted, most recently in 2017 we took our company to the next level by partnering with Restaurant Associates, a division of Compass Group North America. Currently we operate within 18 different locations throughout the capital district, and have over 1,000 employees on our team. Nothing is too small when it comes to attention to details.

The desire to provide exceptional service is the foundation upon which we will build your experience with us.

The Sales Manager generates sales. Sales Manager ensures events are successful by managing client and company expectations. Establishing strong relationships with clients, venue contacts, Mazzone Hospitality staff and vendors. Handles all aspects of the sales process, from lead generation to client intake, proposal writing, site visits and planning meetings, decor selections, vendor management, event execution on site, billing process and rebooking.

In addition to sales work, there will be administrative duties.

• Responsible for the sales process, from initial lead generation and development to deal closing and sale completion.
• Active participation and leadership activities in the Community.
• Up to date knowledge of industry trends and strong knowledge of competitors.
• Writing proposals.
• Answer telephone and email inquiries and respond to client orders with proposals in a timely fashion (within 48 hours).
• Lead client meetings and site or venue walkthroughs.
• Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum, and other documents.
• Effectively coordinates terms and conditions with event venues and vendors to meet service expectations.
• Distribute documents to appropriate department personnel and locations to ensure prompt processing of time sensitive information of events.
• Coordinate and process orders for menus, staffing, in-house equipment, rental equipment, linen, regular and alcoholic beverages, and specialty requests. Provide timely notice for all orders according to business policy and communicate with department leads any special client requests or concerns.
• Consults with clients to plan details such as number of persons expected, display space desired and food service schedule. Creates floor plans, timelines, and other plans to ensure clear communication of event logistics to on site staff and vendors.
• Present at events in an advisory role to ensure event success and client satisfaction.
• Assign and/or execute final meetings and/or ceremonies
• Perform other duties as assigned
• Communicate with the entire sales team and contribute through active participation in the overall goals and objectives of the team. Maintains up-to-date awareness of company initiatives.

Requirements:

• Bachelor's degree and or any equivalent combination of related education and experience.
• Five (5) years' experience in sales, event marketing, or event management.
• Preferable hospitality or food service industry experience, on or off…