Founding Customer Success Manager: Enterprise
Listed on 2026-10-15
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Sales
Customer Success Management, Client Relationship Management -
Business
Customer Success Management, Client Relationship Management
Location: New York
Craft, the AI Sales & CX Platform for the home improvement sector, is seeking a Customer Success/Account Manager to own a book of enterprise accounts in New York. You will onboard customers, drive renewals, upsells, and expansion, and travel to client sites to strengthen relationships with operators.
You will also craft onboarding flows, health scoring, and quarterly business review Cadences. You will partner with Sales to close expansion opportunities and relay customer insights to product and
The Founding Customer Success Manager:
Enterprise Growth position in the Management & Operations, Sales field is open for applications.
The position is based in New York, NY, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 100..
We aim to respond to suitable candidates as soon as possible.
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