Showroom Sales

At Phillip Jeffries, we believe the most beautiful spaces begin with meaningful connections. Since our start in a family garage in 1976, we have grown into a global luxury wallcovering brand trusted by the world’s top designers and architects. Today, our curated collections and dedication to exceptional service set the standard in the industry. That kind of reputation is built by passionate people who know how to sell not just a product, but a story.

As our new Showroom Sales person in our New York Showroom, you’ll be the first point of connection between Phillip Jeffries and our clients — welcoming designers, sparking inspiration, and delivering a personalized, high-touch experience from the moment they walk through the door.

We’re looking for someone who thrives in a client-facing environment, understands the rhythm of the design industry, and knows how to balance impeccable service with a strong sales instinct. You’ll report directly to the Showroom Manager and play a key role in creating a space where creativity, service, and luxury meet.

From curating client presentations to supporting showroom events, your day-to-day will be full of meaningful connections — here’s what you’ll be doing:

• Convert showroom visits, calls, and new accounts into sales opportunities
• Drive higher order values through effective up-selling
• Boost showroom traffic through outreach and scheduled presentations
• Deliver exceptional customer experiences
• Encourage repeat business by following proven processes

• Represent the Phillip Jeffries brand in the showroom
• Compile project shops and manage sample follow-ups
• Track and manage your sales pipeline
• Drive sales with new and existing clients while servicing assigned accounts
• Identify and act on cross-selling opportunities
• Follow established follow-up processes
• Track KPIs and goals using our CRM platform
• Send thank-you notes and mailers to nurture relationships
• Build trust and develop long-term client connections
• Complete stock checks and manage sample/mailer orders
• Proactively update clients on ETAs and product status
• Provide timely, professional responses via phone and email
• Act as a knowledgeable, go-to resource for wallcovering solutions
• Own open order reporting, including CFA approvals and re-selections

• Build and strengthen client relationships
• Introduce new accounts to showroom products and services
• Follow established SDR and inside sales processes
• Manage follow-up steps within the sales pipeline
• Understand and anticipate client needs
• Stay current on industry trends and insights
• Attend local industry events to network and grow visibility
• Identify and pursue new sales opportunities
• Convert prospects into loyal, repeat clients through strategic planning

• Manage the new account setup process
• Profile strategic accounts and identify key decision-makers
• Engage prospects through outbound calls and sampling outreach
• Educate and develop new leads, with potential hand-off to outside sales
• Generate qualified leads for the outside sales team
• Cultivate new clients unfamiliar with the Phillip Jeffries brand

• Local Insight:
  You're based in the New York area and have your finger on the pulse of the local design community.
• Design or Retail
  
  Experience:
  
  You bring at minimum 1 year of experience in luxury sales, interior design, or a client-facing role in a showroom or retail setting.
• In-Showroom Presence:
  You're available to work on-site 5 days a week, providing consistent, high-touch support to every client who walks through the door.
• Client-Focused Mindset:
  You love connecting with people and delivering elevated, personalized service that keeps clients coming back.
• Visual Thinker:
  You understand the design process and…