Business Development and Partnerships Lead

Carson Living is a resident experience platform that serves multifamily properties through a combination of software, live remote doorman service, and integrated access control hardware. The dealer network of installers, integrators, and specifiers is a major part of Carson's go-to-market strategy, and Carson needs to build its business so that it fits naturally into the way that network already sells, designs, and delivers projects.

Carson has an industry-leading integrations platform designed for dealers to deliver a system that gives residents a unified mobile access experience across intercoms, common doors, unit doors, and elevators.

Carson is one of the only resident experience apps designed for dealers to spec into their bids and build recurring revenue from.

Carson is building a channel-first go-to-market motion, and the Business Development & Partnerships Lead will own the infrastructure that makes it work. This role is responsible for maximizing Carson's opportunity across the multifamily technology landscape — including dealers, security technology companies, and technology that touches the resident.

This includes:

• Building the dealer network
• Establishing the preferred dealer program
• Establishing partnerships with security technology companies, including intercom companies, access control companies, electronic door lock manufacturers, CCTV providers, and others
• Establishing partnerships with companies that can become part of the one-app resident experience ecosystem, driving the best experience for the resident and new revenue for the property

This is not a support function. The Business Development & Partnerships Lead owns all dealer and partner relationships at Carson, and the revenue tied to them, and reports directly to the CEO.

The Dealer Flywheel:
Preferred Network, Expansion & Hardware Partnerships

• Preferred Dealer Network, Dealer Expansion, and Non-Dealer (hardware) Partnerships are one connected system, not three separate work streams. The model you're building looks like this:
  Carson strikes a strategic partnership with a hardware vendor (e.g., Brivo, Dormakaba); that partnership is publicized inside the vendor's dealer network; compensation is structured so that selling Carson is obviously additive to how those dealers already make money on the vendor's products;
  Carson and the vendor jointly enable dealers to sell and install the combined solution;
  Carson wins deals through that network; and the dealers Carson wins with become excited enough about the outcome to formalize as preferred Carson dealers — feeding the next round of hardware partnerships and expansion. You own building and running that flywheel end to end.

• You will formalize what it means to be a preferred dealer partner and build the operating model around it — structured engagement cadences, co-selling motions, solution design support, and performance tracking. Preferred dealers are the flywheel's output: dealers who won real deals with Carson through a hardware partnership or direct recruitment and want to go deeper.

• Grow the number of dealers with meaningful exposure to Carson beyond the core preferred network — primarily by activating the dealer networks of Carson's hardware partners, and by evaluating how national dealer conglomerates and rollups fit into the strategy. This includes defining how dealers move from recruited to active to preferred, and working with the AE team, who are free to recruit new dealers independently.

• Own relationships with hardware vendors and technology partners — Brivo, 2N, Dormakaba, Salto, Chamberlain Group, ButterflyMX, and others. This…