Studio Sales Manager; Clinic Sales Manager

Are you a results-driven leader with a passion for aesthetics, sales, and creating exceptional guest experiences? Chapter Aesthetic Studio in Cicero, NY is seeking a driven, guest-focused Studio Sales Manager to lead studio revenue performance, develop a high-performing team, and deliver exceptional guest experiences.

This role combines hands-on sales leadership with operational oversight, partnering closely with the Managing Clinical Director (MCD) to drive business results, optimize studio performance, and support a seamless guest journey from consultation through retention.

Job Type: Full-Time Salary:
Starting salary $65K+ depending on sales experience, plus significant earning potential through monthly incentive pay

• Competitive pay with monthly bonus incentives
• Predictable schedule—no overnights or holiday shifts
• Travel support and mileage reimbursement

Full benefits package for eligible employees: medical, dental, vision, 401(k) with company match, PTO, and parental leave Employee discounts on services and retail products Collaborative, mission-driven culture focused on results and growth

Drive Revenue & Sales Performance Drive studio revenue growth and achieve sales and profitability goals Lead consultative guest experiences in partnership with the MCD, including scans, needs assessments, and treatment recommendations Coach team members on consultative selling strategies that improve conversion, retention, memberships, and retail sales Monitor KPIs including conversion, utilization, and revenue performance to identify opportunities and drive results Execute strategies that increase guest retention, rebooking, and lifetime value

Lead & Develop a High-Performing Team Recruit, coach, and develop a collaborative, results-driven team focused on sales excellence and exceptional guest care Provide ongoing feedback, accountability, and recognition tied to studio performance goals Foster a positive, guest-centric culture rooted in teamwork, accountability, and operational excellence Lead daily huddles and team meetings to align priorities and drive execution

Deliver an Exceptional Guest Experience Ensure a seamless, personalized guest experience from consultation through follow-up care Partner closely with clinical teams to support outstanding guest outcomes and satisfaction Resolve guest concerns with empathy and professionalism to build loyalty and trust Support local marketing and community outreach initiatives that drive guest acquisition and brand awareness

Oversee Operations & Studio Performance Manage daily operations including scheduling, guest flow, inventory, and POS management to ensure efficiency and consistency Partner with the MCD to align staffing and treatment capacity with business demand Monitor financial performance and key operational metrics to support studio profitability Maintain compliance with HIPAA, company policies, and brand standards while supporting front desk and sales operations as needed

3–5+ years of leadership experience in sales, aesthetics, retail, hospitality, wellness, or a service-based environment Proven success driving revenue growth and leading high-performing teams Strong consultative sales and relationship-building skills Excellent communication, leadership, and organizational abilities Experience with CRM systems, scheduling, and operational management preferred Passion for aesthetics, wellness, and delivering exceptional guest experiences

Chapter Aesthetic Studio is a premier destination where medical expertise meets modern beauty. As part of TAG – The Aspen Group – we are redefining the guest experience: making confidence…