Membership Manager
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-10-16
Listing for:
Exos Partners, LLC
Full Time, Part Time
position Listed on 2026-10-16
Job specializations:
-
Sales
Operations Management, Client Relationship Management -
Management
Operations Management, General Management, Client Relationship Management
Job Description & How to Apply Below
New York, NY:
Full time:
Posted Today:
26-1852
*
* Job Summary:
** We are looking for a dynamic and goal-oriented Member Services Manager to lead our membership services team and ensure outstanding customer satisfaction. In this role, you will manage daily operations, oversee sales strategies, and build meaningful relationships with prospective and current members. If you are enthusiastic about health and wellness, skilled in team leadership, and thrive in a fast-paced environment, this is the opportunity for you.
** Responsibilities:
*** Oversee lead tracking systems and develop sales strategies for outreach and marketing initiatives.
* Respond to inquiries via phone, email, and walk-ins; schedule and conduct facility tours tailored to individual needs.
* Recruit, hire, and train membership sales staff to deliver exceptional service and achieve sales goals.
* Collaborate with the fitness team to ensure a seamless onboarding experience for new members.
* Report membership sales performance to the General Manager and Regional Director.
* Develop and execute corporate and group membership sales strategies.
* Promote club services and programs to drive member engagement and retention.
* Achieve monthly and annual membership sales targets.
* Perform additional duties as assigned to support overall team success.
*
* Qualifications:
*** Bachelor’s degree in Business, Fitness, or a related field required.
* Minimum of 2 years of sales or membership experience with a proven track record of meeting or exceeding goals.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), email, and internet applications.
* CPR/AED and First Aid required only when working as a Manager on Duty.
* Strong organizational skills and ability to manage multiple priorities.
* Exceptional communication and interpersonal skills, with a professional and approachable demeanor. Per pay transparency requirements, the compensation for this position ranges from $20 - $30/hour. Minimum rates may vary based on local wage laws. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs. Exos offers a comprehensive benefits package for all full time employees (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off.
Additionally, Exos offers a variety of part time benefits (subject to eligibility requirements).
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