Sales Consultant

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.

If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.

WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!

Job Summary:

Sell Luxury. Live Modern. Earn Without Limits. Now Hiring:
Sales Consultant – La-Z-Boy Furniture Galleries

Location:

Middletown, NY Compensation:
Base + Unlimited Commission La-Z-Boy isn’t just comfort anymore — it’s modern, elevated, and unmistakably stylish. We’ve redefined the way people see furniture, and now we’re looking for someone who can match that energy on the sales floor.

This is your chance to turn your natural charm, eye for design, and competitive drive into real results — and real income.

BENEFITS:
· Health Insurance through Blue Cross/Blue Shield
· Optum for Prescriptions In-Network
· Dental and Vision Insurance
· Paid Vacation
· 401k with match
· Disability Insurance
· Life Insurance and AD&D
· Paid Bonding Leave
· Paid Training
· Health Savings Account - Contributions go in tax-free, grow tax-free and are withdrawn tax-free
· Tuition Reimbursement (may receive up to $5,250 per calendar year)
· Employee Assistance Program (Free to all employees!)o Counseling sessions

Financial and legal resources

Job Description:

KEY RESPONSIBILITIES (other duties as assigned):

Drives Sales Contribute to store sales goals by selling furniture, accessories and services offered by La‐Z‐Boy Promote the Design program & assist the Designer to achieve established Design program sales goals

Consistently execute the La‐Z‐Boy selling process and strive to provide a favorable experience to all customers.

Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow‐up, after sale service and continuing contact with all previous and potential customers

Maximize store promotions, marketing initiatives, and grassroots programs

Maintain strong knowledge of the features and benefits of existing and new product lines

Design Program Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service.

Execute and champion the Design process following the established company guidelines

Responsible for supporting design related functions in the store

Customer Focus Provide the highest level of customer service to all current and future customers

Ensure that each La‐Z‐Boy customer has an informative and positive experience by using good customer service skills and knowledge of products, while following the company selling process

Effectively use Podium to ensure customer satisfaction and future follow‐upMake sound business decisions to deliver customer satisfaction and promote team environment

Provide support by being responsive to incoming phone calls and emails

Assist in handling customer issues and/or complaints. Provide appropriate solutions and alternatives to the customer to achieve a satisfied experience

People

Maintain a positive working relationship with all store employees

Assist to train, coach and develop new peers on La‐Z‐Boy product knowledge and selling process/skills to achieve store sales goals

Help promote and champion a culture of sales and service

Operational Excellence Assist with maintenance of…