Sales Executive - Drugstores and Grocery accounts

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New York, US, 11201 New York City, NY, US, 10003

Hybrid

Tangle Teezer is a global brand on a simple mission: to give everyone healthier-looking hair with less breakage since 2007. Our gentle brushes are tools for every hair type—from straight to coily—and every routine, helping you go from detangling and blow-drying to styling. Our products are your daily dose of confidence, ready to take on whatever tangles life throws your way.

Tangle Teezer is a proud brand within BIC World, a community of iconic and inventive brands that have created simple, joyful products for over 75 years. As part of BIC World, we're dedicated to reimagining everyday essentials in new, sustainable, and responsible ways. Our culture thrives on a "roll up your sleeves" mindset, empowering self-starters and innovators to take ownership of their careers and make a meaningful, global impact.

As a Sales Executive, you will be part of a dynamic team responsible for supporting the growth and success of Tangle Teezer’s business. You will be responsible for assisting the sales team in various administrative tasks, coordinating sales activities, ensuring smooth operations of the sales processes, and delivering outstanding customer service and communication to your internal team & retailers. Your attention to detail, excellent communication skills, and ability to multitask will be essential in this role.

• Work with major US retailers such as Target, Walmart, CVS and Walgreens
• Learn and understand the accounts you will be assigned to, keeping accurate, ongoing notes, and assisting in organizing account timelines
• Communicate with customers and respond to purchase order requests, internal data integrity requests, sales requests and other inquiries
• Coordinate new line launch information in a timely manner
• Learn to use all retailer portals for product set-up, order processing and other account admin
• Provide excellent customer service and build strong relationships
• Coordinate with other departments, such as logistics and finance, to ensure the timely delivery and payment of orders
• Liaise with EPD/NPD team and send all new product samples to Sales Team and customers based on availability
• Assist the Account Manager in preparation for major customer meetings and events
• Preparing and sending samples to customers
• Maintain and update internal databases, ensuring accurate and up-to-date customer information
• Assist in supporting the Sales team with day-to-day ad hoc tasks
• Support commercial planning, customer administration and sales coordination activities across key retail accounts.
• Provide updated sales reports for account teams
• Report on and analyze competitor pricing, promotions, and performance
• Serve as a point of contact for broader customer teams where required, to help solve customer issues and provide information to them
• Provide support to Account Managers in the planning and preparation for trade shows, including coordinating with internal cross-functional teams and external agencies

• 1-2 years of experience in sales coordination, sales support, customer service, account support, or a similar commercial role.
• Strong communication and organizational skills, with a proactive approach and keen attention to detail
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Proactive, solutions-focused mindset
• Advanced Excel skills with experience manipulating large datasets, validating sales information, identifying inconsistencies and creating business reports.
• Beneficial but not essential is a bachelor's degree in business, marketing, or a related field
• Preferred…