Dir, Business Development

Director of Strategic and Global Accounts

Location:

Remote with travel

Elior North America, Dining and Events Division, seeks a Director of Strategic and Global Accounts to manage and expand relationships with major multinational clients. The role acts as a trusted advisor to C‑suite executives, ensuring long‑term client satisfaction and driving global revenue growth through cross‑regional strategy and innovation.

• Strategic Account Planning
  :
  Develop and execute multi‑year global account strategies aligned with both company growth objectives and client business goals.
• Relationship Management
  :
  Build and maintain deep, consultative relationships with executive‑level contacts (CEO, CFO, CPO) across various global regions.
• Revenue Growth
  :
  Drive profitable growth by identifying upsell and cross‑sell opportunities, managing high‑value contract renewals, and leading complex negotiations ranging from hundreds of thousands to tens of millions of dollars.
• Cross‑Functional Leadership
  :
  Coordinate internal teams—including sales, product, R&D, supply chain, and finance—to deliver tailored, seamless solutions to global customers.
• Market Insight
  :
  Monitor industry trends, competitor activities, and global market dynamics to stay ahead of client needs and propose proactive solutions.
• Performance Tracking
  :
  Oversee key performance indicators (KPIs), forecast global revenue, and provide regular progress reports to senior leadership.

• 7–10+ years of experience in senior account management, global sales strategy, or business development, specifically within Hospitality / Food Service.
• Skills
  • Expertise in complex negotiation and value‑based selling.
  • Ability to manage multi‑regional teams and navigate diverse cultural market nuances.
  • Proficiency in CRM systems.
  • Strong analytical skills to translate data into actionable commercial strategies.

• Medical (FT Employees)
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit)
• EAP
• 401k
• Sick Time
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement (FT Employees)
• Paid Time Off

Elior North America is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.