Head of Key Accounts, Fashion Channel - Footwear
Listed on 2026-10-18
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Sales
Account Manager, Operations Management -
Management
Account Manager, Operations Management
This role charts the course and defines the commercial growth strategy across the Footwear business within On's largest Fashion Key Account. Reporting to the Director of Fashion Key Accounts, it leads daily commercial execution, manages future seasonal road mapping, and serves as an operational and people leader. The position owns channel P&L performance and builds enduring retail partnerships that elevate On's brand presence.
The US Key Accounts team brings Swiss-engineered innovation to life across premium retail environments, partnering with respected retailers and blending rigorous data analysis with creative brand storytelling to deliver a premium consumer experience.
- Coach, mentor, and develop a Key Account Sales team, fostering an environment of accountability and continuous personal growth.
- Define and execute, in partnership with the Director of Key Accounts, the long-range commercial strategy for the account's Footwear business to power brand elevation and sustainable margin capture.
- Act as the active "voice of the business" by guiding teams through near-term seasonal execution, including current in-season performance, bookings, and pre-commercial briefings.
- Own channel P&L performance, managing sales budgets, sales forecasting, and profitability metrics to meet and exceed growth targets.
- Build and nurture deep, trust-based relationships with Divisional Merchandise Managers (DMMs) and key retail executives, ensuring alignment across Merchandising, Marketing, and Supply Chain.
- Establish high standards of operational excellence across all retail touchpoints, resolving channel conflicts and optimising cross-functional execution.
- Develop and lead joint business plans with strategic retail partners, aligning long-term growth initiatives, commercial objectives, and product priorities.
- Partner closely with Planning, Supply Chain, Finance, Product, and Marketing teams to ensure seamless execution of seasonal footwear launches and commercial priorities.
- 9+ years of experience in retail sales, account management, or commercial buying roles within a footwear or fashion product environment.
- 4+ years of direct people leadership experience, with a proven track record of scaling teams, managing cross-functional stakeholders, and driving commercial breadth across regional markets.
- Deep understanding of wholesale matrix landscapes, localized distribution strategies, footwear SKU optimisation, and gross margin protection.
- Demonstrated experience constructing clear, strategic visions rooted in financial data and market analysis to navigate incomplete information.
- Exceptional communication skills with the ability to articulate visionary concepts and influence complex external retail organisations.
- Willingness to travel up to 40% of the time across the region to partner with key accounts and support field execution.
Typical cash compensation range for this position inclusive of base + bonus + equity: $225,000 - $275,000.
Benefits & Perks- Competitive benefits package including medical, dental, and vision benefits.
- Industry-leading PTO package.
- Competitive 401k program.
- 11 paid US holidays.
- Corporate office closure between Christmas and New Year.
- Product perks.
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