Sales Development Representative; SDR

Medical practices run on paperwork. Referrals still arrive by fax, and patients wait while staff retype what a machine already knows. Medsender exists to take that work off their plate. Our mission is to automate administrative work for healthcare providers so patients get the care they need faster.

We started with fax, the unglamorous protocol that still carries most of the documents moving between practices. That wedge became a platform. Today Medsender reads and routes the documents flowing into a practice, writes what it finds back into the EHR, and works the referrals that come out of them, and MAIRA, our voice AI, picks up the phone calls a front desk never gets to.

Thousands of providers in all fifty states run on it, and in the past year it saved them more than 2 million hours.

We're a lean team backed by Ballast Point Partners, and we've made the Inc. 5000 two years running. Healthcare is one of the few places left where good software changes what a workday feels like for the people doing the work, and most of that work is still undone. If you want real ownership and a short distance between your decision and its effect, we'd like to talk..

We are seeking a highly motivated, competitive, and coachable Sales Development Representative (SDR) to join our growing sales team. This is a high activity outbound prospecting role focused on generating new business opportunities and building pipeline within healthcare organizations across the United States.

The ideal candidate thrives in a fast-paced environment, enjoys the challenge of prospecting, embraces feedback, and is passionate about building a career in sales. This role is critical to Medsender’s continued growth and provides a strong foundation for future advancement within the organization.

Key Responsibilities:

• Lead Generation:
  Research and identify prospective healthcare organizations, including physician groups, specialty practices, health systems, and other healthcare providers.

• Outbound Prospecting:
  Execute high-volume outreach through phone calls, emails, Linked In, and other channels to engage prospective customers and create sales opportunities.

• Qualification:
  
  Conduct discovery conversations to understand prospect challenges, operational workflows, business priorities, and buying processes.

• Meeting Generation:
  Schedule qualified meetings for Account Executives and ensure smooth handoff of opportunities throughout the sales process.

• CRM Management:
  Maintain accurate records of all interactions and update the CRM system with lead information, status, and follow-up actions.

• Cross Functional
  
  Collaboration:
  
  Partner closely with Account Executives, Marketing, and Sales Leadership to optimize prospecting efforts and pipeline generation.

• Industry Knowledge:
  Develop a strong understanding of healthcare operations, industry trends, competitive solutions, and Medsender’s product offerings.

• Performance Tracking:
  Consistently meet or exceed activity, pipeline generation, and meeting booking goals while providing feedback to leadership on market conditions and prospect responses.

Qualifications:

• Bachelor’s degree required.

• Ability and willingness to travel within the United States for team meetings, conferences, and customer events.

• 1+ years of experience in sales, business development, customer-facing healthcare roles, or related professional experience.

• Strong research skills to effectively understand the AI market, target industries, and potential customers’ needs.

• Excellent verbal and written communication skills.

• Strong interpersonal skills with the ability to build rapport and engage healthcare professionals.

• Highly coachable with a demonstrated ability to receive and implement feedback.

• Competitive,…