Dropship Account Manager

American Exchange Group is an industry leader in fashion accessory products and brand management. By facilitating distribution to major retailers internationally for their globally recognized brands, custom private label brands, and exclusive licensed brands—including footwear, tech wearables, watches, jewelry, handbags, fashion accessories, home, and beauty—American Exchange Group raises the bar by disrupting the status quo with value and quality, while staying at the forefront of trends.

Joining American Exchange Group means being part of a dynamic and diverse team where your contributions drive real impact—and where there’s always room to grow. If you're looking to be part of a company that blends heritage with hustle, we’re excited to meet you.

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Location:

New York City | On-site (4 day in office hybrid)

Reports to:

Dropship Team Manager

American Exchange Group’s dropship business spans a growing portfolio of footwear brands and retail partners. Brands include Aerosoles, Allbirds, Rachel Zoe, and others with retail partners including Macy’s, Nordstrom, DSW, QVC, Belk, and others.

The Dropship Account Manager will own the day-to-day business and growth strategy for an assigned portfolio of brands and retail partner accounts, with accountability for sales, profitability, assortment productivity, and account performance. Brand and account assignments may evolve with business needs. This role serves as a primary point of contact for assigned retailer relationships, builds account plans, and turns sales and inventory insights into actions that drive profitable growth.

The ideal candidate brings proven sales and account management experience, strong commercial judgment, and a hands‑on understanding of e‑commerce and dropship operations. Working across merchandising, planning, marketing, technology, supply chain, wholesale, and direct‑to‑consumer teams, this person will lead account priorities from opportunity identification through execution and follow‑up.

• Own retailer relationships and account performance within the assigned brand and account portfolio; build trusted partnerships with buyers, merchants, and e‑commerce teams.
• Develop and execute plans for assigned brands and accounts to achieve sales and margin goals, including assortment expansion, new product launches, promotional opportunities, and improved product visibility.
• Lead regular retailer business reviews, presenting performance, opportunities, and recommended actions; track commitments through completion.
• Partner with leadership and planning to develop sales forecasts and account targets; monitor results and implement action plans to address gaps.
• Identify and pursue incremental sales opportunities, including expanded placements, seasonal programs, and new account opportunities in partnership with leadership.

• Analyze sales, margin, sell‑through, and inventory by brand, account, style, and SKU to recommend assortment, replenishment, and exit actions.
• Build brand‑ and account‑specific assortment recommendations aligned with each retailer’s customer, inventory availability, and the positioning of each brand.
• Develop promotional and pricing recommendations that balance competitiveness, sales growth, and margin requirements; secure internal approvals and coordinate execution.
• Monitor competitor assortments, pricing, and promotions to identify market trends and product opportunities.

• Own account readiness for launches and seasonal initiatives, coordinating product setup, content, pricing, inventory availability, and launch…