Community Relations & Growth Specialist

Benefits:

• 5 PAID HOLIDAYS OFF
• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

Comfort Keepers
Elevating the Human Spirit

Comfort Keepers is a leading provider of in-home care for seniors across Lake Nona, Dr. Phillips, Oviedo, Casselberry, Winter Springs, Titusville and the greater Orlando area. We help seniors live safely, independently, and joyfully in their own homes. Our award‑winning caregivers deliver compassionate, personalized support—and our office team fuels that mission with innovation, purpose, and heart. Join us and turn your relationship‑building talent into meaningful growth for clients, caregivers, and your career.

ABOUT

THE ROLE

This is not a typical sales role. It is a relationship
-building role for someone who leads with empathy, earns trust over time, and genuinely cares about connecting families with the right support at a difficult moment in their lives.

As our Community Relations & Growth Specialist, you will be the face of Comfort Keepers in the community — building lasting partnerships with referral sources, representing our services at local events, and guiding prospective families toward care solutions that f it their situation.

The right person has worked in senior care, hospice, home health, or a healthcare liaison role and understands the emotional weight of these conversations. They are a natural relationship-builder who understands that consistent outreach and follow-through are what turn connections into clients.

Position Details

BUSINESS:
Comfort Keepers - Oviedo, FL
Job Title :
Community Relations/Growth Specialist

Employment Type:

Full-time / Salary
Work Environment:
Office and Field-based (Mileage for Travel)

Reports to:

Director of Business Development
Territory:
Lake Nona, Greater Orlando, Dr. Phillips and surrounding communities

What You will Do

Cultivate Relationships, Community partnerships & outreach

• Build and nurture relationships with hospital discharge planners, skilled nursing facilities, assisted living communities, physicians, elder law attorneys, and faith communities

• Serve as Comfort Keepers' representative at community events, health fairs, and senior centers across the territories.

• Develop and deliver CE presentations and educational events for healthcare professionals conducting on‑site visits, Lunch‑and‑Learns, presentations, and networking events to build trust and visibility.

• Follow a structured community outreach formula: 35–55 face-to-face visits per week across referral audiences

Family & client engagement

• Conduct compassionate consultative visits with prospective clients and their families

• Present value-based home care solutions tailored to each family's situation

• Serve as a warm, knowledgeable point of contact for families navigating a difficult decision

• Follow up on leads and inquiries in a timely and organized manner

Business development

• Identify new markets, partnerships, and community opportunities that align with our growth goals

• Analyze market trends and competitor activity to inform strategy

• Maintain and grow an active base of 15+ referral sources generating regular leads

Reporting & accountability

• Track all activity, contacts, and follow-ups in the CRM platform consistently

• Compile and share data and reports to identify trends and inform recommendations

• Attend regularly scheduled team meetings and contribute to collective strategy

• Work collaboratively with intake and operations to ensure every referral receives a warm, professional follow-through

Other Things You Will Be Doing

• Identify new referral partners – hospitals, rehab centers, assisted‑living facilities, physician groups, and community organizations.
• Cultivate relationships – conduct on‑site visits, Lunch‑and‑Learns, presentations,…