Global Director, Luxury & Leisure Sales
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Sales
Job Description & How to Apply Below
Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations, including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington, D.C., St.
Lucia, Portugal’s Algarve, and the recently opened Sun Valley resort in Idaho.
Viceroy Hotels Corporate Office - New York
OverviewViceroy Hotels & Resorts is entering an exciting new chapter in the evolution of its global commercial organization. As Viceroy continues to grow its portfolio and expand its presence within the global luxury travel community, we are investing in an enhanced internal sales platform designed to deepen customer relationships, accelerate portfolio-wide revenue growth and strengthen Viceroy's position with the world's leading luxury travel advisors, agencies, tour operators and strategic partners.
The Global Director, Luxury & Leisure Sales will play a central role in building that future. Reporting to the Vice President, Global Luxury & Leisure Sales and Business Travel & Entertainment Sales, this highly visible role will own and develop strategic luxury leisure relationships across the Viceroy portfolio, identify new sources of business, increase share from established partners and serve as a highly visible ambassador for Viceroy within the global luxury travel community.
This is an opportunity for an entrepreneurial luxury sales leader who combines exceptional relationship-building skills with commercial discipline—someone equally comfortable developing an account strategy, opening a new market, hosting influential clients, representing Viceroy at a global industry event and translating those relationships into measurable revenue.
This role is anticipated to be based in New York City. Possible consideration for alternative locations may be considered but must reside within convenient access of a major international airport.
The anticpated domesitc and international travel for this role is up to 50% based on business needs.
Responsibilities Strategic Account Leadership & Revenue Growth- Own and develop a portfolio of high-value luxury leisure accounts across the Viceroy portfolio, including luxury travel agencies, host agencies, strategic advisor relationships, luxury tour operators and other priority leisure partners.
- Develop and execute strategic account plans designed to grow room nights and revenue, increase share of wallet, expand multi-property production and identify opportunities across both established and emerging accounts.
- Establish measurable production objectives for assigned accounts and markets and maintain accountability for delivering against agreed revenue, room-night and business-development goals.
- Identify and convert new luxury leisure business, with particular emphasis on accounts and markets where Viceroy is currently underrepresented.
- Use portfolio selling strategically, connecting clients with the Viceroy hotels and destinations best positioned to meet their needs rather than approaching relationships property by property.
- Build trusted, long-term relationships with influential luxury travel advisors, agency owners and leadership, host agencies, luxury tour operators and other key industry partners.
- Support Viceroy's relationships and commercial objectives across leading luxury travel networks, consortia and preferred-partner programs, including advisor engagement, education and activation.
- Partner with the Vice President, Global Luxury & Leisure Sales and Business Travel & Entertainment Sales on the management and development of key global luxury tour operator and strategic leisure relationships.
- Identify emerging advisors, agencies, partners and distribution opportunities capable of generating meaningful future production for Viceroy.
- Serve as a highly visible and credible Viceroy ambassador throughout the luxury travel community.
- Develop business across priority U.S. and international feeder markets based on portfolio needs and commercial opportunity.
- Support Viceroy's continued development in Latin America and other strategic international markets through targeted account…
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