Account Representative

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Sales Full Time Arcade, NY, US

3 days ago Requisition

Salary Range: $21.00 To $25.00 Hourly

iNRCORE Groupis a leading, vertically integrated provider of highly engineered, high-reliability, and high-performance passive electronic components. We are known for manufacturing proprietary magnetics, capacitors, resistors, filters, and more. We serve mission-critical data and power applications in the Defense, Aerospace & Avionics, Space, Smart Grid, Medical, AI/Data center, and Hi-Rel industrial markets.

iNRCORE Group currently has fourteen (14) manufacturing facilities across the globe with more than one thousand (1000+) employees – and growing! Our business entities include company names such as Bicron, Coast Magnetics, DYCO, Gowanda, iNRCORE, Passive Plus, RCD, Sentran, TTE, and Vanguard Electronics. Our organization has a world-class reputation for innovation, quality products and expertise, and outstanding leadership. Our talented staff is what makes this all possible.

We are actively seeking to hire highly skilled professionals to meet our growing demand and join our expanding team(s).

We currently have an opening for an Inside Account Representative in our Gowanda Electronics facility. This position is critical to the success of Gowanda Electronic sand will be responsible for managing customer accounts, supporting account growth, coordinating sales activities, and serving as a primary point of contact for assigned customers. This position reports directly to the Inside Sales Manager
.

The ideal candidate for this position should be customer-focused, commercially minded, and highly organized with strong communication and relationship-building skills. The successful candidate will possess experience managing customer accounts in a manufacturing or technical environment and demonstrate the ability to coordinate effectively across operations, engineering, supply chain, and sales teams. This individual should be proactive, solution-oriented, and motivated by customer success and business growth.

Details of the Role: The position of Inside Account Representative will be responsible for managing assigned customer accounts, preparing quotations, supporting pipeline development activities, and driving customer satisfaction. During the course of a standard workday, you will be expected to communicate directly with customers, support sales growth initiatives, coordinate with internal teams, and ensure customer requirements are met while identifying opportunities to expand business relationships.

Duties and Responsibilities:

• Serve as the primary point of contact for assigned customer accounts.
• Manage customer relationships to support retention, satisfaction, and account growth.
• Prepare and manage customer quotations in collaboration with Engineering, Supply Chain, and Operations.
• Support pipeline development and opportunity tracking activities.
• Participate in customer business reviews, account discussions, and growth planning activities.
• Coordinate with Operations, Engineering, Quality, and Supply Chain teams to meet customer requirements.
• Resolve complex customer inquiries and service-related issues.
• Maintain accurate customer records, forecasts, and opportunity information within company systems.
• Monitor account activity and identify opportunities for additional business growth.
• Support Regional Sales Managers and other commercial team members as needed.
• Provide customers with product, pricing, and order status information.
• Participate in sales, forecasting, and production planning meetings.
• Promote a positive, professional, and…