Strategic Account Manager

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RLJ
520:
Marketing Full Time New York, NY, US

3 days ago Requisition

Salary Range: $90,000.00 To $ Annually

Salary Range: $90,000.00 to $ Annually

Job Title :
Strategic Account Manager

The Opportunity:

Richline’s Independent Fine Jewelry Sale’s Team is seeking a Strategic Account Manager experienced in jewelry sales, able to work independently, who is responsible for driving profitable growth through the development of existing retail partnerships and the selective acquisition of premium new accounts.

This role serves as both a sales leader and brand steward, building deep relationships with independent fine jewelry retailers while protecting and enhancing Richline’s Independent Fine Jewelry Sales Team’s position in the marketplace.

The successful candidate will combine strong business acumen with sophisticated understanding of luxury retail, acting as a trusted advisor to retail partners and serving as the voice of the customer for our luxury brand Armadani.

This position is accountable for revenue growth, profitability, strategic account development, collection launches, and maintaining premium brand experiences across all customer touchpoints.

What You Will Do:

Strategic Account Management

• Develop and execute annual growth plans for assigned accounts.
• Build executive-level relationships with owners, buyers, and key decision makers.
• Conduct regular business reviews focused on sales performance, inventory productivity, and growth opportunities.
• Expand share of wallet within existing accounts through product assortment optimization and strategic selling initiatives.
• Identify opportunities to increase distribution within customer buying groups while maintaining premium brand positioning. (Know your customers’ opportunities).
• Maintain accurate consignment balances to be current, turning, and achieving its ROI.
• Responsible for in-store case presentation and training of store’s staff.

Revenue Growth & Business Development

• Achieve assigned revenue and gross profit objectives.
• Identify and onboard highly selective new retail partners that align with Armadani’s brand strategy.
• Develop and maintain an active pipeline of qualified opportunities.
• Drive successful new collection introductions and seasonal launches.
• Monitor market activity and competitive developments to identify growth opportunities.

Brand Stewardship

• Serve as an ambassador for the Armadani brand in the marketplace.
• Ensure product presentation, merchandising, and retail execution reflect brand standards.
• Evaluate prospective accounts against established brand position criteria.
• Collaborate with retail partners to create compelling customer experience.
• Protect pricing integrity and distribution quality.
• Maintain accurate forecasts and revenue projections.
• Manage CRM activities, opportunity tracking, and account planning.
• Prepare and deliver professional sales presentations and business reviews.
• Participate in industry trade shows, customer events, and other market-facing activities.

Travel

• Travel as frequently as 2-3 times per month to key accounts, attend all trade shows, and participate in key store events. Travel frequency increases in Q4.

What You Will Need:

Required

• Bachelor’s degree or equivalent professional experience.
• Demonstrated ability to grow existing customer relationships and achieve revenue objectives.
• Experience presenting to business owners, executives, and senior decision makers.
• Strong financial and business acumen.
• Experience utilizing CRM systems and sales analytics tools.
• Ability to travel throughout assigned territory.

Experience

• Selling luxury goods, jewelry, bridal,…