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Public Safety Account Director | AI-Driven CS

Job in New York, New York County, New York, 10261, USA
Listing for: SoundThinking, Inc.
Full Time position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 125000 - 140000 USD Yearly USD 125000.00 140000.00 YEAR

Job Description & How to Apply Below

Location: New York

Sound Thinking, Inc. seeks a Customer Success Director in New York City to own the NYPD account, drive value realization, protect recurring revenue, and expand platform adoption with law enforcement leadership.

The role requires 3+ years in customer success, deep public safety experience, AI-aware approaches, and ability to present outcomes to city officials; extensive travel up to 50%.

For the Public Safety Account Director | AI-Driven CS position at Sound Thinking, Inc., we are reviewing applications now.

Step into the Public Safety Account Director | AI-Driven CS role at Sound Thinking, Inc. in New York, NY, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in New York, NY, United States.

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